Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 911 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and great support”

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Posted 3 years ago

“Great service from Shane in the Sales Department.”

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Posted 3 years ago

“What customer service? Mucked around!! Sent used shop bike as new bike. Just don't care about customer.!! Word of mouth in N.Z Will sort this crowd out...”

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Posted 3 years ago

“Good prices and fast delivery. Highly recommended.”

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Posted 3 years ago

“The shipping company they use really lets them down, over two weeks to deliver parts locally is unacceptable”

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Posted 3 years ago

“I still haven’t received item??????!”

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Posted 3 years ago

“Purchased a folding e bike from Leoncycle which came with $444 of extras. Really love this bike. Great fat tyres and strong solid frame. Couldn’t be happier with the bike and the customer service received.”

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Posted 3 years ago

“Big thank you to the team at Malaga WA Special call out to Phil - Great customer service backed up with great tech knowledge. If you are thinking about buying an e-bike, you must see the guys at Leon Cycle.”

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Posted 3 years ago

“I have not yet received the order of tyre inner tubes”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Part replaced under warranty- controller”

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Posted 3 years ago

“Excellent quick service.”

Leon Cycle Australia and New Zealand 5 star review on 23rd April 2022

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Posted 3 years ago

“Great customer service, great product knowledge, wonderful to deal with. Many thanks.”

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Posted 3 years ago

“Shane at Leon Cycles is extremely helpful and provides fast reliable information, product and service”

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Posted 3 years ago

“The design is great as well as its performance.”

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Posted 3 years ago

“Team were very helpful in getting me on my bike.”

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Posted 3 years ago

“The Leon Cycle people are great! Attentive and helpful. I bought a Moscow M3 (not a fashionable label atm!), it’s great, does everything I want it to do, it’s a great bike for cross country use, being a hard tail, I’ll fit a spring seat post though. One thing, I was surprised to see the Instagram advertisement that any Leon E-bike purchase now comes with $444 worth of accessories and free delivery! I just missed out on this special, so although the bike is great, there is some feeling of missing out! Oh well!!”

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Posted 3 years ago

“I purchased the NCM Aspen 4 weeks ago and OMG!! It's the best investment I've done for awhile 😉. Thanks to everyone at Leon Cycles Laverton .”

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Posted 3 years ago

“I order special part for my bike. Message leoncycle and quick response. Thank you”

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Posted 3 years ago

“Great service. Our bike arrived within 2 working days. Free postage. What is there not to like”

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Posted 3 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 911 reviews