Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 1,056 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,056 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 30th March 2026

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Milano plus and Milano E bike was purchased on Dec 17 2022.love the bike for a entry level E Bike but the customer service needs a bit of upgrading as the front light wire came off at the circuit board and to my dismay they said they couldn’t replace a 40$ light as it’s not covered… if I dropped or fell on the bike and damaged it I can understand completely but a wire coming off the circuit board…Really… anyway I would think twice about buying from this company as they don’t obviously care about repeat business and from my point of view telling other people about this brand and company won’t be favourable….”

Helpful Report

Posted 2 years ago

“As always they just provide excellent service”

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Posted 2 years ago

“A smooth transaction all good”

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Posted 2 years ago

“Fantastic smooth and and accurate”

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Posted 2 years ago

“NCM Milano owner, 7 months old, 800km. I have now had 7 spokes break in the rear wheel. The changes the mechanic has made/ suggested have ranged from lowering tire pressure, not using panniers, not using top 2 assist settings and the final straw was when I was asked to change the roads I use to commute to work. It's a shame as apart from the spoke issue, I really enjoy the bike but I am now bringing the bike back to get fixed every 2 weeks and being charged for it. That is not sustainable so I am going to sell the bike, lose about $800 on the resale and buy something better quality. I cannot recommend this bike and I won't be dealing with Leon again. This opinion will be expressed to every other human I meet that is interested in ebikes. Buy quality first time, not worth cutting corners.”

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Posted 2 years ago

“Actually I need to talk to someone about this product I purchased because it doesn't seem to work 100% of the time. David 0415493690”

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Posted 2 years ago

“Easy to order online and prompt delivery”

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Posted 2 years ago

“had a moscow for 2 yrs now clocked over 1200kms only on dirt roads etc tyres only needed replacing went to tubeless and normal maintenance, i weigh 105 kgs so its had a tuff time and runs great”

Leon Cycle Australia and New Zealand 5 star review on 21st July 2023

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Extremely happy with my purchase. The customer support staff were very helpful. Superfast delivery of the bike. Received my bike next day. Thoroughly recommended.”

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Posted 2 years ago

“Did not receive the bike within the last 2 weeks.”

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Posted 2 years ago

“We got the 2 bikes pretty fast, they where assembled and needed only a little bit of work to get going. We've done about 20km so far and are very happy with the quality and the batteries. Thank you”

Leon Cycle Australia and New Zealand 5 star review on 14th July 2023

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Posted 2 years ago

“Leon cycles are very easy to deal with. Answered all of my questions via Messenger chat, with a super fast response times. Items arrived in about 3-4 days (to NSW). Great service. Thanks Leon cycles!”

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Posted 2 years ago

“Quick response and quick delivery. All good.”

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Posted 2 years ago

“Great service , and super quick delivery time . Couldn’t be a better service , and thanks for making the transaction so easy . Well done everyone .”

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Posted 2 years ago

“Great experience and friendly staff, will return in the future.”

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Posted 2 years ago

“Great bike,Delivery was very fast. Second battery by redemption could be simpler. All in all a very pleasant way to buy a quality bike”

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Posted 2 years ago

“Ebike arrived very quickly and in perfect condition - well recommended.”

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Posted 2 years ago

“Overall I'm really happy with my C5, it arrived fairly promptly, was easy to put together and rides well. I have replaced the seat because I didn't find it to be comfortable. Only small issues were one of the 4 screws holding the handle bar on was a little cross threaded and the little part that clamps the brake cable to the rear caliper was missing – fortunately I found this on the bottom of the box the bike arrived in.”

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Posted 2 years ago

“Very happy with the helpful service I received at Leon Cycles. Also happy with the bike.”

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Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,056 reviews