Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 999 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 20th December 2025

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ebike arrived very quickly and in perfect condition - well recommended.”

Helpful Report

Posted 2 years ago

“Overall I'm really happy with my C5, it arrived fairly promptly, was easy to put together and rides well. I have replaced the seat because I didn't find it to be comfortable. Only small issues were one of the 4 screws holding the handle bar on was a little cross threaded and the little part that clamps the brake cable to the rear caliper was missing – fortunately I found this on the bottom of the box the bike arrived in.”

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Posted 2 years ago

“Very happy with the helpful service I received at Leon Cycles. Also happy with the bike.”

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Posted 2 years ago

“No dramas , all good”

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Posted 2 years ago

“Thanks for the cable happy with it.very happy the delivery time .rate 5”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“This is a review for Leon UK, but there doesn't seem to be any way of leaving a review for them, so I'll have to do it here. Initially, the bike was great, but since having a problem with a cable that got damaged, they have proved impossible to deal with, taking months to respond to emails and supplying a motor that seems to be faulty, and now they've stopped answering emails.”

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Posted 2 years ago

“Great customer serive, very happy customer. Thank you :)”

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Posted 2 years ago

“Leoncycle bend over backwards to help customers and Shane is SUPER helpful and VERY courteous”

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Posted 2 years ago

“We bought the NCM Paris+ Folding E-Bike as a means for commuting, and we could not have been happier with the service provided by T. from Leon Cycle Australia's Sydney branch. T. assisted us with all enquiries, whether be technical or absolutely basic (to the point where questions could have been deemed silly), in a friendly manner which gave us confidence and assurance we were investing in a quality product. The bike has since been running smoothy and we have the peace of mind knowing that should any issues arise with the bike, T will always be on hand to assist where need be. Thanks once again and keep up the great work!”

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Posted 2 years ago

“Amazing service and support for my NCM bike. Although I purchased elsewhere they were able to identify the part I needed and send out lightning quick to get me back riding again. Cannot recommend highly enough”

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Posted 2 years ago

“Good helpful staff. Will buy again.”

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Posted 2 years ago

“Not good too costly of shipping”

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Posted 2 years ago

“We have now got two and they are out standing for any terrain...we live in Wales say no more....”

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Posted 2 years ago

“Great service. Ready to help and prompt delivery of parts.”

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Posted 2 years ago

“Service excellent problem with the headlight and a replacement sent to me.”

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Posted 2 years ago

“Not much to say it has all the features I wanted and the price was right. It was even delivered earlier than I expected even though it was to the wrong house, that’s on the transport company though.”

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Posted 2 years ago

“Highly recommend I Live in Nth Qld brought a battery had a problem with it rang them and they replaced it no problem. Will definitely deal with them again”

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Posted 2 years ago

“Have had a few issues with Moscow ebike. Leon's cycles Melbourne have been very helpful & dealt with the problem/s in a timely manner.”

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Posted 2 years ago

“Little early to fully review the recently purchased 2 x Moscow Plus 27.5" & 26" bikes but so far (after about 60kms of riding we are very happy. They certainly flatten the hills around our area & the power assist & gearing works seamlessly. The only issue I'm seeing at the moment is my 27.5 appears to be slipping under load at the rear derailleur from the very first ride.....I havent had a chance to speak to Shane @LeonCycle yet but I'm sure he'll look after me... He was excellent to deal with at the store. Thanks to all at Leon Cycle! Nevertheless, great bikes that seem to offer great value.”

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Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 999 reviews