Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,101 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,101 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not recommended these guys highly enough there customer service and easy bikes are 10/10 thanks Leon Cycles”

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Posted 2 years ago

“Quality products and no compaints about the service keeps me coming back,happy customer.”

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Posted 2 years ago

“I assembled the bike and the motor would not work, took it to e move bikes Noosa and wad told the torque sensor was faulty.”

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Posted 2 years ago

“Seems Well made”

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Posted 2 years ago

“Good customer service.Quick problem fix.”

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Posted 2 years ago

“Easy to deal with and did what they promised. Quick, efficient and pleasant”

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Posted 2 years ago

“Good service and prompt shipping”

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Posted 2 years ago

“Delivered as promised”

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Posted 2 years ago

“great people to deal with”

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Posted 2 years ago

“Very professional, great to deal with”

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Posted 2 years ago

“I absolutely love this bike, it is fun and easy to ride had a question and was answered promptly great service.”

Leon Cycle Australia and New Zealand 5 star review on 2nd June 2024

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Posted 2 years ago

“Are ad advertising for 999 and go to buy and have tk pay over 1599”

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Posted 2 years ago

“Your service has been excellent. Thanks you”

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Posted 2 years ago

“Great 👍 👍👍👍👍👍👍👍👍👍”

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Posted 2 years ago

“Bought 3 e-bikes from Leon cycles 10 months ago. The battery has stopped working on one of them. Leon cycles will not honour the warranty. The retailer blames the manufacturer and the manufacturer blames the retailer. I had to fork out $600 on a new battery.”

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Posted 2 years ago

“Ordered the bike Sunday picked up Tuesday staff very helpful.”

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Posted 2 years ago

“It’s a quick delivery. It’s a very nice bike. It’s my second NCM C5 bike.”

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Posted 2 years ago

“Have been very happy with bike. Had it for 3 years now and the "controller" just stopped working for no reason that we could figure. However Leon Cycles did sent us a new one asap and it's back on the road and loving the ride.”

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Posted 2 years ago

“Nowadays I rarely experience good customer service and have grown to expect disappointment from dealing with businesses of any kind. I started to cringe as I began a recent Ebike build because I realised that I was missing several important bits and was expecting a month long safari around the world to find everything. I certainly didn’t expect that I’d be writing a glowing review about how it was made so easy for me! After some Googling, I phoned your store and was assisted by Danny who assured me that he could help with my list of very random parts. When I arrived in store, I found Danny who dropped everything to help me. He climbed over bikes and contorted himself into tight corners as he gathered parts from the warehouse and workshop. He chased after other staff and ran around the entire building until I had everything that I needed. Then he worked out a very reasonable package price. Whilst roaming around in the showroom, I was blown away by the range of parts and accessories that most customers would overlook during a regular visit. It pays to look and it pays to ask because I was able to solve a couple of unrelated problems as well. I can’t think of another “big-player” retailer that combines so many great ingredients. A bright,shiny superstore with the vibe of a local family-run corner store and with staff that ooze a passionate desire to solve problems for customers. Thanks folks !”

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Posted 2 years ago

“Awesome bike very happy with the quality of the ride, would highly recommend :)”

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Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,101 reviews