Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 932 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 932 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NCM Milano owner, 7 months old, 800km. I have now had 7 spokes break in the rear wheel. The changes the mechanic has made/ suggested have ranged from lowering tire pressure, not using panniers, not using top 2 assist settings and the final straw was when I was asked to change the roads I use to commute to work. It's a shame as apart from the spoke issue, I really enjoy the bike but I am now bringing the bike back to get fixed every 2 weeks and being charged for it. That is not sustainable so I am going to sell the bike, lose about $800 on the resale and buy something better quality. I cannot recommend this bike and I won't be dealing with Leon again. This opinion will be expressed to every other human I meet that is interested in ebikes. Buy quality first time, not worth cutting corners.”

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Posted 1 year ago

“Actually I need to talk to someone about this product I purchased because it doesn't seem to work 100% of the time. David 0415493690”

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Posted 1 year ago

“Easy to order online and prompt delivery”

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Posted 1 year ago

“had a moscow for 2 yrs now clocked over 1200kms only on dirt roads etc tyres only needed replacing went to tubeless and normal maintenance, i weigh 105 kgs so its had a tuff time and runs great”

Leon Cycle Australia and New Zealand 5 star review on 21st July 2023

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Extremely happy with my purchase. The customer support staff were very helpful. Superfast delivery of the bike. Received my bike next day. Thoroughly recommended.”

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Posted 1 year ago

“Did not receive the bike within the last 2 weeks.”

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Posted 1 year ago

“We got the 2 bikes pretty fast, they where assembled and needed only a little bit of work to get going. We've done about 20km so far and are very happy with the quality and the batteries. Thank you”

Leon Cycle Australia and New Zealand 5 star review on 14th July 2023

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Posted 2 years ago

“Leon cycles are very easy to deal with. Answered all of my questions via Messenger chat, with a super fast response times. Items arrived in about 3-4 days (to NSW). Great service. Thanks Leon cycles!”

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Posted 2 years ago

“Quick response and quick delivery. All good.”

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Posted 2 years ago

“Great service , and super quick delivery time . Couldn’t be a better service , and thanks for making the transaction so easy . Well done everyone .”

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Posted 2 years ago

“Great experience and friendly staff, will return in the future.”

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Posted 2 years ago

“Great bike,Delivery was very fast. Second battery by redemption could be simpler. All in all a very pleasant way to buy a quality bike”

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Posted 2 years ago

“Ebike arrived very quickly and in perfect condition - well recommended.”

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Posted 2 years ago

“Overall I'm really happy with my C5, it arrived fairly promptly, was easy to put together and rides well. I have replaced the seat because I didn't find it to be comfortable. Only small issues were one of the 4 screws holding the handle bar on was a little cross threaded and the little part that clamps the brake cable to the rear caliper was missing – fortunately I found this on the bottom of the box the bike arrived in.”

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Posted 2 years ago

“Very happy with the helpful service I received at Leon Cycles. Also happy with the bike.”

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Posted 2 years ago

“No dramas , all good”

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Posted 2 years ago

“Thanks for the cable happy with it.very happy the delivery time .rate 5”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“This is a review for Leon UK, but there doesn't seem to be any way of leaving a review for them, so I'll have to do it here. Initially, the bike was great, but since having a problem with a cable that got damaged, they have proved impossible to deal with, taking months to respond to emails and supplying a motor that seems to be faulty, and now they've stopped answering emails.”

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Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 932 reviews