Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 932 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 932 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer serive, very happy customer. Thank you :)”

Helpful Report

Posted 2 years ago

“Leoncycle bend over backwards to help customers and Shane is SUPER helpful and VERY courteous”

Helpful Report

Posted 2 years ago

“We bought the NCM Paris+ Folding E-Bike as a means for commuting, and we could not have been happier with the service provided by T. from Leon Cycle Australia's Sydney branch. T. assisted us with all enquiries, whether be technical or absolutely basic (to the point where questions could have been deemed silly), in a friendly manner which gave us confidence and assurance we were investing in a quality product. The bike has since been running smoothy and we have the peace of mind knowing that should any issues arise with the bike, T will always be on hand to assist where need be. Thanks once again and keep up the great work!”

Helpful Report

Posted 2 years ago

“Amazing service and support for my NCM bike. Although I purchased elsewhere they were able to identify the part I needed and send out lightning quick to get me back riding again. Cannot recommend highly enough”

Helpful Report

Posted 2 years ago

“Good helpful staff. Will buy again.”

Helpful Report

Posted 2 years ago

“Not good too costly of shipping”

Helpful Report

Posted 2 years ago

“We have now got two and they are out standing for any terrain...we live in Wales say no more....”

Helpful Report

Posted 2 years ago

“Great service. Ready to help and prompt delivery of parts.”

Helpful Report

Posted 2 years ago

“Service excellent problem with the headlight and a replacement sent to me.”

Helpful Report

Posted 2 years ago

“Not much to say it has all the features I wanted and the price was right. It was even delivered earlier than I expected even though it was to the wrong house, that’s on the transport company though.”

Helpful Report

Posted 2 years ago

“Highly recommend I Live in Nth Qld brought a battery had a problem with it rang them and they replaced it no problem. Will definitely deal with them again”

Helpful Report

Posted 2 years ago

“Have had a few issues with Moscow ebike. Leon's cycles Melbourne have been very helpful & dealt with the problem/s in a timely manner.”

Helpful Report

Posted 2 years ago

“Little early to fully review the recently purchased 2 x Moscow Plus 27.5" & 26" bikes but so far (after about 60kms of riding we are very happy. They certainly flatten the hills around our area & the power assist & gearing works seamlessly. The only issue I'm seeing at the moment is my 27.5 appears to be slipping under load at the rear derailleur from the very first ride.....I havent had a chance to speak to Shane @LeonCycle yet but I'm sure he'll look after me... He was excellent to deal with at the store. Thanks to all at Leon Cycle! Nevertheless, great bikes that seem to offer great value.”

Helpful Report

Posted 2 years ago

“Extremely happy with my purchase of Moscow plus from Leon cycles Malaga and just as happy with the in store service I received.”

Helpful Report

Posted 2 years ago

“I love this take best quality ever and style thank you people”

Leon Cycle Australia and New Zealand 5 star review on 28th May 2023

Helpful Report

Posted 2 years ago

“Purchased the Aspen plus which is a great bike for going on various track conditions!! Absolutely love it , thanks Leon cycles for your help kind regards Andrew”

Leon Cycle Australia and New Zealand 5 star review on 27th May 2023

Helpful Report

Posted 2 years ago

“Great service and great fold up e-bikes London+ and Paris+. Fit great in the back of the Landcruiser, not to heavy to lift with battery out. Can fault the customer service support through the entire research, purchase and pick up process, bikes were assembled at pick up which was good and apart from a couple of minor adjustments which we told to expect everything has gone smoothly. Happy to recommend these model bikes and Leon Cycles. 5/5 from me. Wayne”

Leon Cycle Australia and New Zealand 5 star review on 26th May 2023

Helpful Report

Posted 2 years ago

“Best e-bike centre in Sydney! I feel lucky to reach the place to buy the cycle ! 😇😇😇thank you all team”

Helpful Report

Posted 2 years ago

“great wee bike done Cromwell Clyde bike trail 4 times on it tons of sip and has narrow handle bars for passing on that narrow trail and letting the mad dogs pass .”

Helpful Report

Posted 2 years ago

“Very nice, hanger worked as advertised. They even gave me bonus washers that i was not able to find. Thanks!”

Helpful Report

Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 932 reviews