Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 1,056 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,056 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 30th March 2026

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to deal with awesomely fast delivery”

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Posted 4 years ago

“I am absolutely loving the E-bike I have purchased from Hi5 bikes not only was the service amazing but the Moscow E-bike is a great product the I have enjoyed greatly so thank you for the privilege and merry Christmas”

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Posted 4 years ago

“Love the ET Fat bikes…so much fun. Originally bought one for me, then my partner loved it so we bought a 2nd one & love riding together.”

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Posted 4 years ago

“Quick shipment of my tyre tube.”

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Posted 4 years ago

“Hi guys at this point, I have only received 1 bike . So it’s a bit hard to review my purchases. Cheers Clemo”

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Posted 4 years ago

“Excellent service and quality bikes at a great price. We purchased an ET-CYCLE F720 48V 15Ah, 720Wh [Matt Black]. We received bonus accessories such as an alarm for the bike, helmet, bike lock and a free service for the first year.”

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Posted 4 years ago

“Great to deal with highly recommend if u looking for a bike”

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Posted 4 years ago

“I ordered some parts over one month ago and have still not received them? The shipping company could not locate a major university address and then quietly returned my shipment to the distributor without informing me. Essentially, I had to chase up the shipping company and then email Leon Cycles who then informed me I should chase it up with the shipping company. Confusing and disorganided. Over one month to get a delivery from Melbourne to Sydney and still waiting...”

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Posted 4 years ago

“Great service. The rear pack rack arrived within a few days”

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Posted 4 years ago

“I ordered a bike rack for my bike for the Moscow Electric bike. The checkout would not allow me to add delivery address which was a post office collection. I emailed them immediately to amend my order and add delivery address and acknowledge it. Of course I heard nothing and it was delivered to my home address and just left by the front door in a tacky old box. When I opened the box, there was no invoice, instructions (not that they are really needed) and most importantly no screws to attach it to my bike! Now have to go to a hardware store to try and buy the right sized screws… At the price they charged, not good enough”

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Posted 4 years ago

“I’m happy with the bike but it was assembled poorly by the guys in the shop. Gears were not adjusted, and were rough to change. There’s something not right with the brakes they are rough. When I accelerate, the electric motor now has a vibration. The suspension doesn’t lock. The bike only has 32km on it and I have to take it back. Disappointed!”

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Posted 4 years ago

“It was easy and the manager was awesome to get me a good package. 4 stars because the gears were not aligned correctly and I had to get it serviced elsewhere”

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Posted 4 years ago

“Have just received my NCM Milano Plus. Was easy to assemble. Great to ride. Quality at a reasonable price. Some hiccups in the delivery process. No tracking from pickup in Melbourne. Some days in limbo caused me anxiety. Eventually tracking started. I didn't know if bike was in Victoria or WA. Then bingo tracking showed in Perth and loaded for delivery. I realize between covid and heavy workloads freight delays can happen but proper tracking from pickup at Leon would have saved me much anxiety. Heavy duty box was split open but no damage. I am enjoying this great bike.”

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Posted 4 years ago

“I installed the DAS offroad kit and is not performing as I had expected. The throttle gives some drive without pedaling but the assistance drop of around 25km/h, no improvement on standard. As there were no install instructions so unsure if I missed something. I would appreciate someone to contact me to discuss. Cheers Adam. 0411155198.”

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Posted 4 years ago

“Easy to deal with, great bike, but delivery bit slow and tracking does not work had to make phone calls to track, otherwise very happy.”

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Posted 4 years ago

“Happy with the bikes”

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Posted 4 years ago

“Smooth transaction and delivery”

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Posted 4 years ago

“Bike arrived, goes great”

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Posted 4 years ago

“Very pleased with Leoncycle products and service..”

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Posted 4 years ago

“Purchased a Moscow Plus off road kit from Leon cycle and was very happy to receive it within a week of ordering online. The installation was very easy and have had no issue with it so far. Happy to do business with them again in future as my experience was very great!”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,056 reviews