Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,145 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,145 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Stephen Jordan

Anonymous

Anonymous // 01/01/2019

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“Best price and efficient to deal with”

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Posted 1 month ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 month ago

“Couple of things the over priced cancellation fee and unable to transfer the insurance by holding it for a while . Meaning losing a lot of money again. As had no choose but to cancel”

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Posted 1 month ago

Thank you for taking the time to post a review.

Posted 1 month ago

“I'm enjoying using this company.”

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Posted 1 month ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 month ago

“Very insurance company and easy to get”

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Posted 1 month ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 month ago

“Good and perfect”

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Posted 1 month ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 month ago

“Very good, I recommend it to everyone around me.”

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Posted 1 month ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 month ago

“Very Good service!!!🙂🙂🙂”

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Posted 1 month ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 month ago

“I really feeling good thank you so much keep going”

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Posted 2 months ago

Good afternoon. Thank you for taking the time to post a review. I'm really glad to see you are happy with our service.

Posted 2 months ago

“Helpful with insurance and speaks Nice to people”

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Posted 2 months ago

Good afternoon Andy - Thank you for taking the time to post a review. Great to hear you were happy with our service.

Posted 2 months ago

“Shocking company, rang me to advise I need to make payment. Told them I’d ring at 17:30 they said that’s fine, rang at 17:30 spent 50 minutes trying to ring the right number to get through to someone, got through and hung up straight away, finally got through to someone who said they could help, they put me on hold and hung up at 18:29 and when I tried to ring back it said they’re closed despite it saying it’s open until 19:00. Threatening to cancel my policy if I don’t make payment but how am I supposed to when staff just hang up the phone. Absolutely ridiculous”

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Posted 2 months ago

Good afternoon Thank you for taking the time to post a review. Very sorry to hear that you have had difficulty in getting through to us. I would like to look into this further, however I will need more information to do so. You can contact us directly at complaints@lexhaminsurance.co.uk.

Posted 2 months ago

“tryed to get a qoute on there website for a new Motorbike I was think of buying but wasn't getting anywhere. So I asked for a callback to talk to someone waited for 3-4dys and no callback so I called them and the person that answered they phone down on me when I asked them for a qoute for a new motorbike. I have used this company for 2yrs and now when my insurance is up there not getting renewed”

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Posted 2 months ago

Thank you for your comments. Really sorry to hear about the experience you had. I have had a look and can see what has happened and will raise your review with the management team here. One of our team will contact you directly to see if these is anything we can do to help. Once again, thank you for taking the time to post your comments.

Posted 2 months ago

“It is very difficult to contact you - speak to someone for assistance Insurance documents should include an Invoice / Receipt for premium payment”

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Posted 2 months ago

Hi Philippa, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect. Our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 months ago

“This is my second year with Lexham Insurance. My previous insurer doubled the premium from one year to the next without any apparent reason. Lexham Insurace provided me with the perfect quote then and the renewal was as easy.”

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Posted 3 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 3 months ago

“Exx service ,easy to do ,tony.”

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Posted 3 months ago

That's great to hear, thanks for the review!

Posted 3 months ago

“Good But needs to improve communication system”

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Posted 3 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 3 months ago

“Everything is good”

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Posted 3 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 3 months ago

“They love to cancel insurance for no reason”

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Posted 3 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 3 months ago

“Really good prices and really good service”

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Posted 3 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 3 months ago

“Lexham insurance is best and nice staff”

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Posted 3 months ago

That's great to hear, thanks for the review!

Posted 3 months ago

“Good service”

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Posted 3 months ago

That's great to hear, thanks for the review!

Posted 3 months ago

Lexham Insurance is rated 4.3 based on 5,145 reviews