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Lexham Insurance Reviews

4.3 Rating 5,003 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,003 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michelle Ball
Verified Buyer
“Great service whilst ourchasing the cover. Just hope i dont have to find iut what your sevice is like should i need to make a claim”
Helpful Report
Posted 9 years ago
Oliver Goodwin Tallents
Verified Buyer
“I initially got the website confused when adding occupations and named drivers and had to start again from scratch so I think this could be improved. Also it doesn't appear to store/combine quotations under a single email address, it seems to store them under username/password so I was unable to manage several quotes in one place. I'm happy to be corrected if this is not the case. But all this aside it was straightforward and I was satisfied with the quotes and purchasing process.”
Helpful Report
Posted 9 years ago
Tahnee Attwood
Verified Buyer
“I normally hate phoning insurance companies because sometimes it seems to take forever and the person isn't that helpful on the other end of the phone. However, when I phoned Lexham a lovely young man answered, who was extremely helpful and explained everything clearly so I could understand what I was paying for. Very good service.”
Helpful Report
Posted 9 years ago
Josh Young
Verified Buyer
“Picked this company initially as it was the cheapest for me. Very happy with the customer service so far, and otherwise just all round great support.”
Helpful Report
Posted 9 years ago
Charlie Ensor
Verified Buyer
“The person on the other end of the phone was very helpful and knowledgeable, so hopefully, if they are all like that, there should be no problems!”
Helpful Report
Posted 9 years ago
Aaron Adimora
Verified Buyer
“Offered good advice and at the end, always asked if I had any questions. Would suggest the staff speak slower as it was at times unclear what they were saying and made it hard to follow. However, the staff was very polite and repeated their sentence whenever I asked them to.”
Helpful Report
Posted 9 years ago
Jordan Ebert Kellman
Verified Buyer
“Overall I was impressed but I was a bit disappointed about the number of calls I had to make when making a claim, it would be much easier if I could do it all at once instead of making a series of calls and having to hold various reference numbers for each different company.”
Helpful Report
Posted 9 years ago
Paul Paul Hart Cars
Verified Buyer
“I was dealt with by Clare Rolfe who was very efficient and understanding”
Helpful Report
Posted 9 years ago
Catriona McKenzie
Verified Buyer
“I wondered why it was necessary to have to verify our licences with the DVLA and having photcopies of the licences wasn't enough. The companies that insure our cars and other moped don't insist on this”
Helpful Report
Posted 9 years ago
Peter Mackay
Verified Buyer
“Really good price but I had a slight snag with website. That said customer services were really quick at dealing with my request and getting my documents to me. I'd use them again if the price was good.”
Helpful Report
Posted 9 years ago
Jamie Aspinall
Verified Buyer
“Call was good, sales person was brilliant!”
Helpful Report
Posted 9 years ago
Angelo Di Stefano
Verified Buyer
“Great insurrance! Thanks”
Helpful Report
Posted 9 years ago
Matthew Davies
Verified Buyer
“Contact was very helpful but had to call in as going online would not allow me to enter the information I needed to enter _ also the price was really higher than I was expected & was lead to believe”
Helpful Report
Posted 9 years ago
Jonathan Blackburn
Verified Buyer
“Very good quote. Phoned to change policy. Very helpful and efficient service. Free phone number would be good.”
Helpful Report
Posted 9 years ago
Sam Hulbert
Verified Buyer
“can you please contact me back”
Helpful Report
Posted 9 years ago
Christopher Lines
Verified Buyer
“Took two calls to get connected and there were a lot of questions, but good courteous service.”
Helpful Report
Posted 9 years ago
Robin Tapp
Verified Buyer
“Good service, reasonable insurance as a result. The process took a little longer than I would have liked, but I guess much of the talk is regulated and they have to say it. I got a follow up call, which was nice, but I got the distinct impression it was really designed to sell me something, which wasn't quite as nice.”
Helpful Report
Posted 9 years ago
Aaron Olokun
Verified Buyer
“No hastle no fuss customer service”
Helpful Report
Posted 9 years ago
Lois Brisley
Verified Buyer
“Very prompt to answer the phone and clear advice given.”
Helpful Report
Posted 9 years ago
Jordan Gregory-Wallis
Verified Buyer
“Very cheap! Offer good extras and the call center staff are really helpful and professional.”
Helpful Report
Posted 9 years ago
Lexham Insurance is rated 4.3 based on 5,003 reviews
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