Login
Start Free Trial Are you a business? Click Here

Lexham Insurance Reviews

4.3 Rating 4,920 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,920 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Maurice Drury
Verified Buyer
“Most helpful would like to use again”
Helpful Report
Posted 9 years ago
Sandor Papp
Verified Buyer
“Quick and easy, and good costumer services !”
Helpful Report
Posted 9 years ago
Nathan Wealleans
Verified Buyer
“Very friendly staff and great customer service. Cheap on insurance and would recommend them to anyone. Would be even better if you were to ring insurance holders every 2-3 month to let for further feedback and also to let them know about renewal price once insurance runs out.”
Helpful Report
Posted 9 years ago
Nigel Golfin
Verified Buyer
“Sign-up process was easy and someone later contacted me by phone to check I was happy and to warn me that having a Gmail mail account might mean documents etc might end up in my spam folder (which was the case). Can't review their recovery service yet as I haven't had to call upon it, and long may that be the case! However, the person that phoned to check was very helpful explaining how it works etc.”
Helpful Report
Posted 9 years ago
Lilian Maton
Verified Buyer
“I am interested in a quote for a continuation of the one month free insurance”
Helpful Report
Posted 9 years ago
Rob Greensmith
Verified Buyer
“Good service excellent and friendly”
Helpful Report
Posted 9 years ago
Peter Robinson
Verified Buyer
“Whilst the people I spoke with were very good and professional at times they appeared to be just reading from a script and a lot of time was spent explaining what would be in the policy. Not a quick process at one point I felt like hanging up.”
Helpful Report
Posted 9 years ago
Mason Coote
Verified Buyer
“Very helpful and friendly staff ,”
Helpful Report
Posted 9 years ago
Patrick Whitehead
Verified Buyer
“Setting up the insurance was easy but finding out there was a surcharge for credit card payment when it came to pay was disappointing hence the four stars, not five.”
Helpful Report
Posted 9 years ago
Pamela Watt
Verified Buyer
“Site was easy to use through gocompare, paid deposit however was hoping for first payment to be nearer end of month or given a choice when payment is as it's alot of money to pay within a short period of time and i get paid monthly so it's going to be a tight month. Good rates though. Hope this company was the right choice to take.”
Helpful Report
Posted 9 years ago
Sascha Edwards
Verified Buyer
“Great customer service...... myself and one of my children both took out a policy......However I wasn't told about the £25* for recommending my son to choose Lexham. .... that's my only issue .”
Helpful Report
Posted 9 years ago
Colin Masters
Verified Buyer
“Was happy with the way they dealt with my no fault claim. ..”
Helpful Report
Posted 9 years ago
Oliver Vose
Verified Buyer
“I didn't have any problems fast postage on documents and i was well assured on the phone after a little confusion”
Helpful Report
Posted 9 years ago
Stuart Cook
Verified Buyer
“Friendly helpful staff & competitive prices .”
Helpful Report
Posted 9 years ago
Michelle Ball
Verified Buyer
“Great service whilst ourchasing the cover. Just hope i dont have to find iut what your sevice is like should i need to make a claim”
Helpful Report
Posted 9 years ago
Oliver Goodwin Tallents
Verified Buyer
“I initially got the website confused when adding occupations and named drivers and had to start again from scratch so I think this could be improved. Also it doesn't appear to store/combine quotations under a single email address, it seems to store them under username/password so I was unable to manage several quotes in one place. I'm happy to be corrected if this is not the case. But all this aside it was straightforward and I was satisfied with the quotes and purchasing process.”
Helpful Report
Posted 9 years ago
Tahnee Attwood
Verified Buyer
“I normally hate phoning insurance companies because sometimes it seems to take forever and the person isn't that helpful on the other end of the phone. However, when I phoned Lexham a lovely young man answered, who was extremely helpful and explained everything clearly so I could understand what I was paying for. Very good service.”
Helpful Report
Posted 9 years ago
Josh Young
Verified Buyer
“Picked this company initially as it was the cheapest for me. Very happy with the customer service so far, and otherwise just all round great support.”
Helpful Report
Posted 9 years ago
Charlie Ensor
Verified Buyer
“The person on the other end of the phone was very helpful and knowledgeable, so hopefully, if they are all like that, there should be no problems!”
Helpful Report
Posted 9 years ago
Aaron Adimora
Verified Buyer
“Offered good advice and at the end, always asked if I had any questions. Would suggest the staff speak slower as it was at times unclear what they were saying and made it hard to follow. However, the staff was very polite and repeated their sentence whenever I asked them to.”
Helpful Report
Posted 9 years ago
Lexham Insurance is rated 4.3 based on 4,920 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request