Login
Start Free Trial Are you a business? Click Here

Lexham Insurance Reviews

4.3 Rating 4,935 Reviews
84 %
of reviewers recommend Lexham Insurance
4.3
Based on 4,935 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Great customer service and impressed that you also rang to remind me to renew. However, when I went onto compare the market to check prices I received a cheaper quote for Lexham through that than I had been quoted. When I rang to query the difference I was told to just renew through the quote I'd sourced. Not sure why this happened.
Helpful Report
Posted 9 years ago
The overall buying of bike insurance with your company was easy and the agent was very polite and easy to understand.
Helpful Report
Posted 9 years ago
Both people who I have had contact with were extremely pleasant on the phone, my only criticism would be the prices of admin fees
Helpful Report
Posted 9 years ago
I am happy with the overall service, but I cannot judge it fully because I did not receive the documents yet. Other than that I am satisfied with the service.
Helpful Report
Posted 9 years ago
It was a great experience to be able to speak to a person rather than a recording, no digital button to get to the person. Very professional and helpful and also a good sense of humour which can be necessary when taking a motorbike insurance and you are read all you are covered for...accident , death. Well done, I am very glad that Lexham was recommended to me by Piaggio dealer.
Helpful Report
Posted 9 years ago
Professionally done, nice & quick
Helpful Report
Posted 9 years ago
easy to use web site, documents available quickly. all pretty good
Helpful Report
Posted 9 years ago
I was but surprised by the cost!
Helpful Report
Posted 9 years ago
Very helpful, suggest option to save me money. Would certainly recommend.
Helpful Report
Posted 9 years ago
A1service
Helpful Report
Posted 9 years ago
The motor scooter insurance was obtained via Compare the Market and Lexham provided the best price. The web site allowed most options to be considered. It would be better if the drop down option boxes allowed for other options to those pre-selected to be entered. eg security devices fitted. The policy documents did not accurately record a small number of answers previously given to some minor items and it was necessary to correct these. The question regarding imported vehicles was not clear, the true meaning relating to vehicles previously registered in another country and not to imports to UK distributors.
Helpful Report
Posted 9 years ago
Quick service. However, on receiving policy the amount was different to the amount I actually paid. Have informed company of error and am awaiting reply.
Helpful Report
Posted 9 years ago
very quick and helpful service..hope to be a customer for a long period
Helpful Report
Posted 9 years ago
Very pleasant and helpful staff on the phone. I spoke to 3 different persons and all were courteous. Reasonable price and all confirmations came through as promised.
Helpful Report
Posted 9 years ago
The team were very helpful and explained the policy well.
Helpful Report
Posted 9 years ago
cheap insurance with legal cover for young riders. Helpful call centre staff.
Helpful Report
Posted 9 years ago
Good for younger riders who have just passed there a2 was 1 grand cheaper then any other insurance company customer service was also helpful and quick would recommend
Helpful Report
Posted 9 years ago
good service , good customer relations Although still not received my insurance certificate after a weeks wait
Helpful Report
Posted 9 years ago
Phone was answered quickly, was taken through all the question and was offered other services, paid by card, documents received the following day by post. The policy was more expensive than the online quote but still around the same offers of other insurance companies. Lets hope all goes well with this one.
Helpful Report
Posted 9 years ago
Ashley was very helpful on the phone and provided an honest opinion on what was most suited for my riding. Relevant documents arrived quickly and they were the cheapest provide for my 50cc quote. Would recommend so far, I guess the true colours come out if a claim needs to be put in but I have high hopes. :)
Helpful Report
Posted 9 years ago
Lexham Insurance is rated 4.3 based on 4,935 reviews