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Lexham Insurance Reviews

4.3 Rating 4,936 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,936 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jordan Stocks
Verified Buyer
“was very help full”
Helpful Report
Posted 10 years ago
Adrian Frost
Verified Buyer
“Prompt efficient phone call and docs arrived the next day.”
Helpful Report
Posted 10 years ago
Oliver Mobbs
Verified Buyer
“Last year this was my first insurance as an 18 year old, on my first scooter. The price was not the cheapest, but was competative and the cover looked OK , particularly with Aviva behind the main policy. We have just renewed for the second year - we did a few on-line checks and this time Lexham were the best price, and the premium had come down a reasonable percentage with a one year no claim discount. The administration was straight forward, although they did call and write to me a number of times about renewing - but we did not see the point of paying up to four weeks early. I have no experience of making a claim, but overall they have been OK to deal with.”
Helpful Report
Posted 10 years ago
Wayne Clement
Verified Buyer
“This is the third time in 5 years that I've been with Lexham, not had a problem with them to date, but I've not made a claim either. They're very prompt, all letters arrive the next day! Competitively priced, current experience is very good”
Helpful Report
Posted 10 years ago
Jack Eveleigh
Verified Buyer
“people were very helpful and knowledgeable in helping me with my insurance.”
Helpful Report
Posted 10 years ago
David Irish
Verified Buyer
“I couldn't complete the quote process on their website due to "technical difficulties" on the site so I called them up and answered a few questions on the phone. The whole process was stupidly smooth. They also don't try and push a hard sell for all the little add-ons like some companies will try and do; they just make you aware and that's it which is refreshing. Obviously I've not had to make a claim with them yet so I can't vouch for that but the whole process of getting cover was incredibly straightforward. UK call-centre as well and the guy I spoke to was really friendly but not in that awkward way - you know what I mean! Very happy.”
Helpful Report
Posted 10 years ago
Cheslyn Mellor
Verified Buyer
“the staff are polite and helpfull”
Helpful Report
Posted 10 years ago
Martin Radley
Verified Buyer
“quick and simple. one suggestion - you sent me a written renewal quote containing many of the T+C's, so when you call me to see if I wanted to renew, which I did, rather than have to go thru the long process of you readings out the T+C's, why cant there be a simple question where you ask if Ive read them, I say yes, ....job done! Saves about 10mins?”
Helpful Report
Posted 10 years ago
Kirsty Craig
Verified Buyer
“Very quick prcise informative what we needed”
Helpful Report
Posted 10 years ago
John Walthew
Verified Buyer
“Would have rated very good had it not been for being given less than twenty four hours to produce proof of my no claimes discount. Re - Your letter dated 20/04/2015 My letter (proof of discount) dated 21/04/2015 Your letter dated 21/04/2015 Phone call - me to you 22/04/2015. mistake rectified by you by cancellation of your letter dated 21/04/2015. Thank you. Mr J Walthew.”
Helpful Report
Posted 10 years ago
John Lyon
Verified Buyer
“Always helpful and competitive premiums.”
Helpful Report
Posted 10 years ago
Sarah Stephenson
Verified Buyer
“everything was handled efficiently and as quickly as possible without missing any important details out. there was a selection of options given. the paperwork was e-mailed on the morning or the start day, enabling me to get tax for scooter same day. all in all it was very easy and painless.”
Helpful Report
Posted 10 years ago
Cavan Homewood
Verified Buyer
“Very good, happy with the online registration was quick and easy, should accept Amex”
Helpful Report
Posted 10 years ago
Rebekah Gregory
Verified Buyer
“The guy on the phone was really helpful. However he told me some things that weren't correct, such as how long we had to send copies of our licenses. Also it was good as we received the paper work the next day which was a surprise!!”
Helpful Report
Posted 10 years ago
Stephen Comrie
Verified Buyer
“The only thing that was a pain was having to supply a copy of my driving licence (a scanned copy made it easier, but a pain nevertheless and not something I have to provide for my car insurance!)”
Helpful Report
Posted 10 years ago
Yann Depierre
Verified Buyer
“Very helpful staff when I called to get the terms of the insurance explained to me. Paperwork arrived in a timely manner.”
Helpful Report
Posted 10 years ago
Adrian Braithwaite
Verified Buyer
“No problems with the quotation as it was as I expected. However, having received my insurance documents there are several inaccuracies which had been discussed as part of the quotation process which would effect any claim made in the future if left unresolved.”
Helpful Report
Posted 10 years ago
Michaele Abraha
Verified Buyer
“Hi I got good service to u thanks. But i need payment plan latter”
Helpful Report
Posted 10 years ago
Paul Hobbs
Verified Buyer
“Dealt with efficiently product meets my needs”
Helpful Report
Posted 10 years ago
Christopher Reville
Verified Buyer
“Helpful on the phone, knew the product he was selling & was able to answer my questions! Would recommend to friends and family.”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,936 reviews
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