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Lexham Insurance Reviews

4.3 Rating 4,936 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,936 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Darren Elderton
Verified Buyer
“Hello Service was good.i have one criticism,that is that on the phone the lady had to go through the policy before I paid,although this is thorough you could not take in all the information .The reason for this being,she had to read it out so fast. May I suggest that when you complete online,that once you get forwarded to the site that all this information is there for you to read at your own pace .”
Helpful Report
Posted 10 years ago
Anthony Atkinson
Verified Buyer
“Dealt with my enquiry promptly and gave me a very good quote Will be happy to use them again”
Helpful Report
Posted 10 years ago
Robert Simpson
Verified Buyer
“Excellent price and easy to follow website but policy needs to be checked carefully as some entires put online don't automatically appear on the policy schedule.”
Helpful Report
Posted 10 years ago
Anthony Taylor
Verified Buyer
“They guided me through so I didn't have to worry”
Helpful Report
Posted 10 years ago
Rowan Maddock
Verified Buyer
“Informative and helpful. Prompt to respond to telephone enquiry without being put on hold or having to choose from so many options, of which none are applicable. Great to contact. Professional and thorough to follow up with quote, doc’s etc. Competitive rates.”
Helpful Report
Posted 10 years ago
Vaughan Parker
Verified Buyer
“All very straightforward. Renewal carried out very promptly and with the minimum amount of fuss. Cheers”
Helpful Report
Posted 10 years ago
Jake Latham
Verified Buyer
“Polite on the phone and really good support”
Helpful Report
Posted 10 years ago
Bradley Lewis
Verified Buyer
“Extremely helpful”
Helpful Report
Posted 10 years ago
Adrian Birch
Verified Buyer
“Lexham was the first insurer that actually had a human being at the end of the telephone who knew what he was doing, unlike the other quotes I got from other firms where the staff were only capable of reading from an idiot sheet. A big thanks to Liam for getting my scooter insurance sorted out. Great customer service / sales !!”
Helpful Report
Posted 10 years ago
Stephen Davenport
Verified Buyer
“I found Lexhams to be particularly helpful and knowledgeable regarding the vehicle I was insuring. The customer service people I've spoken to have also been very pleasant.”
Helpful Report
Posted 10 years ago
Martin Kirkham
Verified Buyer
“Always a competitive price and efficient service.”
Helpful Report
Posted 10 years ago
Richard Jones
Verified Buyer
“I am very happy with the quote for this year. When I changed my bike last year, I had paid the premium for my 990 Adventure, approx £260 then two weeks later I had to pay an extra ( approx ) £240. I thought that was excessive, and would have expected some reduction from the total of approx £500. Above figures all approx as I am not at home, and do not have figures with me”
Helpful Report
Posted 10 years ago
Brian Peters
Verified Buyer
“Perfectly satisfied with Lexhams, good value. No hesitation with sticking with them.”
Helpful Report
Posted 10 years ago
Nicolae Mladin
Verified Buyer
“I must say, I have done the right choice with Lexham insurance!”
Helpful Report
Posted 10 years ago
Mariano Miccoli
Verified Buyer
“Very polite and informative agents. A special mention to Olivia she answered all my questions and dealt with me very politely and professionally.”
Helpful Report
Posted 10 years ago
Susan Kirkland
Verified Buyer
“So far I've had excellent service from Lexham Insurance but my only criticism is why when you go through a comparison website to find suitable insurance and fill out all the details it requires you then spend the next 35 minutes going over the same information again With a rep from the insurance company you choose.”
Helpful Report
Posted 10 years ago
Malcolm Norton
Verified Buyer
“Very efficient service with knowledgeable staff Would use again and in fact have now received house insurance quote.”
Helpful Report
Posted 10 years ago
Jacob Elder
Verified Buyer
“The first lady I spoke to was doing a hard sell on extras and appeared to be implying I was rather stupid for not taking them, however the lady I spoke to when I couldn't find the email confirming the insurance was one of the nicest and most helpful people I have ever dealt with. I'm just sorry I didn't make a note of her name so I could have given her a personal mention.”
Helpful Report
Posted 10 years ago
Gordon Catford
Verified Buyer
“Efficient & trouble free service.”
Helpful Report
Posted 10 years ago
Justin Watkins
Verified Buyer
“Good customer service just a small shame when you take instalments on their insurance the APR is so high other their service is very good”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,936 reviews
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