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Lexham Insurance Reviews

4.3 Rating 4,936 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,936 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Bailey Johnson
Verified Buyer
“Very helpful despite need to change insurer.”
Helpful Report
Posted 10 years ago
Thomas Wakefield
Verified Buyer
“very helpfui in sorting out my insurance”
Helpful Report
Posted 10 years ago
Ali Daryab
Verified Buyer
“Good customer service and cheapest price I found happy with it”
Helpful Report
Posted 10 years ago
Alexander Crowley
Verified Buyer
“I was dealt with very well and patiently.”
Helpful Report
Posted 10 years ago
Stephen Love
Verified Buyer
“Easy and straightforward service offering great value for money!”
Helpful Report
Posted 10 years ago
John Lee
Verified Buyer
“I feel that your administration charges are a bit too expensive. I have just renewed my motor insurance and the admin fee was only £10.”
Helpful Report
Posted 10 years ago
JOSEPH MCDOWALL
Verified Buyer
“Quick and easy and saved me money well chuffed. :)”
Helpful Report
Posted 10 years ago
Andrew Zerkee
Verified Buyer
“quick easy process to renew my policy and was given what I think is a good price. however the amount of legal information that had to be read to me over the phone was a bit much, and to be honest I don't remember half of what was read to me.”
Helpful Report
Posted 10 years ago
Anthony Vine-Lott
Verified Buyer
“Very responsive”
Helpful Report
Posted 10 years ago
Geoffrey Sparrow
Verified Buyer
“Everything went like clockwork.”
Helpful Report
Posted 10 years ago
Spencer Dyke
Verified Buyer
“Happy with the feedback, attitude, personal service & premium of all the team but a little disappointed with the initial policy documents as the excess was not stated, the 'riding of other bikes' status was not stated, the various modifications were not listed or acknowledged & one (of three) of the registrations was wrong on the covering letters (although all regs were correct on the policy docs).”
Helpful Report
Posted 10 years ago
David Hamill
Verified Buyer
“Nice simple renewal process. However, despite being very friendly, the resulting phone call to complete the renewal spent far too long on the selling of extras. I had reviewed the offer of extras in the renewal notice. I didn't need to go through every one again. Takes the shine of the customer experience.”
Helpful Report
Posted 10 years ago
Thomas Wade
Verified Buyer
“Operator was helpful, polite and not a robot, which is always nice. My only complaint would be that they try and sell you everything under the sun before continuing your insurance quote.”
Helpful Report
Posted 10 years ago
Andrew Vane
Verified Buyer
“Great company to insure your bike with, they always listen to you and let you know what other things you might need for your bike”
Helpful Report
Posted 10 years ago
Thomas Robinson
Verified Buyer
“Apart from the price being a little high the service was fine”
Helpful Report
Posted 10 years ago
Mark Davidson
Verified Buyer
“New motorbike insurance set up very quickly over the phone. Extras offered but no pressure to buy. Sent docs out very quickly. So far so good. Thanks. Mark Davidson”
Helpful Report
Posted 10 years ago
Jodie Ridgewell
Verified Buyer
“Unhappy that my years insurance for my moped does not help towards car insurance; driving a moped/ motorcycle should come into consideration.”
Helpful Report
Posted 10 years ago
Mitchell Smith
Verified Buyer
“The process was quick and easy but I did have an issue when I bought the insurance and I didn't have any information when the documents would arrive, the email was a bit plain and for me didn't explain enough about when you would be contacted. But the accuiring the quote and purchasing the insurance was extremely easy. The customer service contact number that you get with the email was very good and the people answering the phone where very helpful.”
Helpful Report
Posted 10 years ago
John Marshall
Verified Buyer
“very good service a little expensive but still cheaper than most and very quickly sorted out slight paper work hiccup very good many thanks”
Helpful Report
Posted 10 years ago
Sabine Jamal
Verified Buyer
“Great customer service on the phone - the website isn't as easy to navigate but I never had to wait long in the queue on the phone therefore I didn't mind having to call in. Papers arrived very quickly by email and post. Very happy with my quote and am looking forward to my insurance. Would certainly recommend for first time bike riders”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,936 reviews
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