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Lexham Insurance Reviews

4.3 Rating 5,047 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
George
Verified Buyer
“Quick and helpful”
Helpful Report
Posted 11 years ago
Thomas
Verified Buyer
“Just renewed for my second year, second time talking to the company was a lot better than the first - girl on the phone was very friendly and knew her stuff. Cover wise haven't had any problems when reporting an incedent earlier in the year plus costs even went down by nearly half for renewing.”
Helpful Report
Posted 11 years ago
Ryan
Verified Buyer
“Very helpfull and polite customer service.”
Helpful Report
Posted 11 years ago
Philip
Verified Buyer
“A bit long winded, but all seems well”
Helpful Report
Posted 11 years ago
Zachariah
Verified Buyer
“It was the cheapest insurance we could find by far!”
Helpful Report
Posted 11 years ago
Adam
Verified Buyer
“Very helpful friendly an honest with you”
Helpful Report
Posted 11 years ago
Charlotte
Verified Buyer
“On first impression very helpful, cannot do a review until I have been a customer for a little while.”
Helpful Report
Posted 11 years ago
Graeme
Verified Buyer
“good service , and good quote”
Helpful Report
Posted 11 years ago
Lynne
Verified Buyer
“A reliable, fast, economic service.”
Helpful Report
Posted 11 years ago
Peter
Verified Buyer
“Customer Service Advisor very polite and efficient. Price quoted on website was the price I paid. Documents received by email and post next day. Good service - thank you.”
Helpful Report
Posted 11 years ago
Ewen
Verified Buyer
“I spoke to 2 different people on the phone. After getting more quotes I came back to your company and the second person was extremely helpful and I took out the policy. The first person I spoke to was very knowledgeable but relayed the information so quickly I found it hard to take in what was being said. At 16 this was the first time I had done anything like this so it was all new to me. Advisors need to be aware of this.”
Helpful Report
Posted 11 years ago
Kieran
Verified Buyer
“Friendly and good customer service, no high sales talk”
Helpful Report
Posted 11 years ago
Colin
Verified Buyer
“Customer service very helpful and easy to reach by phone. Reviewing your information that you have entered via the website could be better. Some fields require unnecessary re-entry necessitating a call to the customer service to confirm online entry is correct.”
Helpful Report
Posted 11 years ago
Jonathan
Verified Buyer
“Found these guys through a comparison website. They stood out because the excess on their bike policies was £500 instead of £1000. The service was good and the documents came through fast by email.”
Helpful Report
Posted 11 years ago
Hannah
Verified Buyer
“Very good service on phone and excellent quote. Disappointed though that broker fees not clearly shown anywhere. Thought this was law.”
Helpful Report
Posted 11 years ago
Shaun
Verified Buyer
“Very good company, great customer service, very easy to solve any problems you have with your policy, great service.”
Helpful Report
Posted 11 years ago
Cindy
Verified Buyer
“my request was handled efficiently. I found it difficult at times to understand the consultant due to accent but he was most gracious and repeated himself when necessary. i did find the phone call quite long as i was at work.”
Helpful Report
Posted 11 years ago
George
Verified Buyer
“Can only comment on setting up insurance as have never used this company before nor made any claim. Found call centre staff efficient and courteous.”
Helpful Report
Posted 11 years ago
Alessandro
Verified Buyer
“Very friendly and helpful staff and unbeatable prices.”
Helpful Report
Posted 11 years ago
Adam
Verified Buyer
“I found your staff helpful and polite and mist importantly to the point, the insurance I have taken out is also reasonable for what I have asked for, overall, I would recommend you to others.”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 5,047 reviews
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