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Lexham Insurance Reviews

4.3 Rating 5,047 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Bradley
Verified Buyer
“Extremely helpful”
Helpful Report
Posted 10 years ago
Adrian
Verified Buyer
“Lexham was the first insurer that actually had a human being at the end of the telephone who knew what he was doing, unlike the other quotes I got from other firms where the staff were only capable of reading from an idiot sheet. A big thanks to Liam for getting my scooter insurance sorted out. Great customer service / sales !!”
Helpful Report
Posted 10 years ago
Stephen
Verified Buyer
“I found Lexhams to be particularly helpful and knowledgeable regarding the vehicle I was insuring. The customer service people I've spoken to have also been very pleasant.”
Helpful Report
Posted 10 years ago
Martin
Verified Buyer
“Always a competitive price and efficient service.”
Helpful Report
Posted 10 years ago
Richard
Verified Buyer
“I am very happy with the quote for this year. When I changed my bike last year, I had paid the premium for my 990 Adventure, approx £260 then two weeks later I had to pay an extra ( approx ) £240. I thought that was excessive, and would have expected some reduction from the total of approx £500. Above figures all approx as I am not at home, and do not have figures with me”
Helpful Report
Posted 10 years ago
Brian
Verified Buyer
“Perfectly satisfied with Lexhams, good value. No hesitation with sticking with them.”
Helpful Report
Posted 10 years ago
Nicolae
Verified Buyer
“I must say, I have done the right choice with Lexham insurance!”
Helpful Report
Posted 10 years ago
Mariano
Verified Buyer
“Very polite and informative agents. A special mention to Olivia she answered all my questions and dealt with me very politely and professionally.”
Helpful Report
Posted 10 years ago
Susan
Verified Buyer
“So far I've had excellent service from Lexham Insurance but my only criticism is why when you go through a comparison website to find suitable insurance and fill out all the details it requires you then spend the next 35 minutes going over the same information again With a rep from the insurance company you choose.”
Helpful Report
Posted 10 years ago
Malcolm
Verified Buyer
“Very efficient service with knowledgeable staff Would use again and in fact have now received house insurance quote.”
Helpful Report
Posted 10 years ago
Jacob
Verified Buyer
“The first lady I spoke to was doing a hard sell on extras and appeared to be implying I was rather stupid for not taking them, however the lady I spoke to when I couldn't find the email confirming the insurance was one of the nicest and most helpful people I have ever dealt with. I'm just sorry I didn't make a note of her name so I could have given her a personal mention.”
Helpful Report
Posted 10 years ago
Gordon
Verified Buyer
“Efficient & trouble free service.”
Helpful Report
Posted 10 years ago
Justin
Verified Buyer
“Good customer service just a small shame when you take instalments on their insurance the APR is so high other their service is very good”
Helpful Report
Posted 10 years ago
Jay Johnson
Verified Buyer
“Got insurance for my new moped reasonably price the internet page was hard to use and not accepting payments so rang up to a man called Matt very easy and simple to set up my insurance. VERY GOOD SERVICE WILL USE AGAIN!”
Helpful Report
Posted 10 years ago
Toby
Verified Buyer
“Fast and easy to work with. My claim was dealt with well and I just got the check. Thanks”
Helpful Report
Posted 10 years ago
Peter
Verified Buyer
“none all ok”
Helpful Report
Posted 10 years ago
Ben
Verified Buyer
“Apart from your website, I had no issues. The website would not allow me to purchase my policy, so it had to be done over the phone. I really cannot see the point of having a website that does not allow customers to buy products when the claim is that it is possible. All operators were very pleasant and professional and I was impressed at the efficiency of your team. If the website worked, I would have ticked very good.”
Helpful Report
Posted 10 years ago
Jordan
Verified Buyer
“First impressions are good. Seem to provide a good service as this is my first insurance company to deal with. Overall very good.”
Helpful Report
Posted 10 years ago
Kev.
Verified Buyer
“Peugeot UK had to get in touch with you as at first you did not have my bike listed but you came back to me with an acceptable quote. The service was very good and your operator very polite and helpful.”
Helpful Report
Posted 10 years ago
Nicholas
Verified Buyer
“Polite, clear customer service, competitive quote and efficient service. Would not hesitate to recomend them to others. Thank you”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 5,047 reviews
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