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Lexham Insurance Reviews

4.3 Rating 5,003 Reviews
85 %
of reviewers recommend Lexham Insurance
4.3
Based on 5,003 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Very polite and informative agents. A special mention to Olivia she answered all my questions and dealt with me very politely and professionally.
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Posted 10 years ago
So far I've had excellent service from Lexham Insurance but my only criticism is why when you go through a comparison website to find suitable insurance and fill out all the details it requires you then spend the next 35 minutes going over the same information again With a rep from the insurance company you choose.
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Posted 10 years ago
Very efficient service with knowledgeable staff Would use again and in fact have now received house insurance quote.
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Posted 10 years ago
The first lady I spoke to was doing a hard sell on extras and appeared to be implying I was rather stupid for not taking them, however the lady I spoke to when I couldn't find the email confirming the insurance was one of the nicest and most helpful people I have ever dealt with. I'm just sorry I didn't make a note of her name so I could have given her a personal mention.
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Posted 10 years ago
Efficient & trouble free service.
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Posted 10 years ago
Good customer service just a small shame when you take instalments on their insurance the APR is so high other their service is very good
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Posted 10 years ago
Got insurance for my new moped reasonably price the internet page was hard to use and not accepting payments so rang up to a man called Matt very easy and simple to set up my insurance. VERY GOOD SERVICE WILL USE AGAIN!
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Posted 10 years ago
Fast and easy to work with. My claim was dealt with well and I just got the check. Thanks
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Posted 10 years ago
none all ok
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Posted 10 years ago
Apart from your website, I had no issues. The website would not allow me to purchase my policy, so it had to be done over the phone. I really cannot see the point of having a website that does not allow customers to buy products when the claim is that it is possible. All operators were very pleasant and professional and I was impressed at the efficiency of your team. If the website worked, I would have ticked very good.
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Posted 10 years ago
First impressions are good. Seem to provide a good service as this is my first insurance company to deal with. Overall very good.
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Posted 10 years ago
Peugeot UK had to get in touch with you as at first you did not have my bike listed but you came back to me with an acceptable quote. The service was very good and your operator very polite and helpful.
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Posted 10 years ago
Polite, clear customer service, competitive quote and efficient service. Would not hesitate to recomend them to others. Thank you
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Posted 10 years ago
good, never had to deal with them other than getting my bank card out to pay for another year. I Wished I got some loyalty discount specific to me, all the staff behind the telephone are useless at this.
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Posted 10 years ago
Quick, efficient & helpful. Tried to understand exactly what my requirements were, and offered the best solution.
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Posted 10 years ago
The lowest price, including with breakdown cover and personal accident. My only 'issue' is that I requested the documents to be sent by post, however they were emailed to me. Nevertheless, I would recommend this company.
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Posted 10 years ago
Very helpful and professional
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Posted 10 years ago
I used the phone to arrange my insurance, 3ven though I'd looked for it on line. I've had a few hidden extras when bought insurance using the internet. At the time of writing everything quoted to me on line and by phone seems to be going ok. first time in years. explanation was pretty clear and I could query anythingquoted to me. Service so far is very good.
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Posted 10 years ago
So far happy wIth the service
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Posted 10 years ago
Good service by Lee.
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Posted 10 years ago
Lexham Insurance is rated 4.3 based on 5,003 reviews