Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

“It’s very good”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Very bed not good service”

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Posted 2 years ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 years ago

“Very good and helpful”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“When the motorcycle insurance opens, everything is fine after two months exaggerating the increase in insurance because I don't know?”

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Posted 2 years ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 years ago

“They have been helpful so far. Tracy is a angel.”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“good value for money and friendly customer service”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Brill service Quick response cheap and cheerful definitely recommended 👌”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Very kind and helpful costumer service I recommend it.”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“The insurance price is competitive but still for the value and service it offers is expensive. I did not even receive the documents by post, I was given a link where I could download them all, so this saving by Lexham should translate into lower prices for it's customers. Other than that, I don't have more feedback, I have not made any claims but I have heard is difficult to do so as Lexham sometimes make things impossible for customers. Finally, the excess figures are quite high which is not very attractive but the overall quote was still slightly lower than others”

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Posted 2 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 years ago

“Gud performance”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Por enquanto esta tudo bem. O que solicitaram eu enviei e graças a Deus está tudo certo, sem mais tantas solicitações chatas como outras seguradoras aparentando sempre quererem complicar nosso seguro.”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Cheapest Best insurance”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“very good service”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“A very reasonable quote thank you”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“They are good with the sense of being easy to work with a straight forward, on the other hand I will advise everyone to do sort it out themselves and not with anyone over the phone! EVERY TIME I spoke to someone on the phone my rates were through the roof.. I would type in the exact same thing I’ve said to them and a couple hundred pounds will get knocked off”

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Posted 2 years ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 years ago

“Scammers stay aware they won’t help you with anything and expect to wait on call for up to 2-3 hours”

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Posted 2 years ago

Thanks for your review and feedback, and sorry to see you felt you had encountered issues. We strive to offer great levels of customer service and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 2 years ago

“Very happy with the service”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“I had an insurance with Lexham for almost 3 years but on February my motorbike had some serious problems and I just purchased another one and sent an email to them for a transfer. No replies but I thought will be done automatically. Well, it wasn't. In few months I got a letter with a notice that I must ensure my motorcycle or will be seized. So I went to their website and applied for another one and left the old one active. Two weeks later I got an email with cancellation notice "We are authorised by Alwyn Insurance Company Ltd to act as their agents for the purpose of formally cancelling insurance cover". I thought that the previous owner was ensured with Alwyn and sent an email to Lexham telling them that I had insurance only with them and maybe the previous owner did so they can cancel that insurance if is needed. Well, again no reply from them and my insurance was cancelled with just 50% refund. When I called them, the guy said they did call me back but there is no call from them so was just a lie. And when I asked them why did they cancel, he said I didn't send them any proofs of no claim bonuses, which is stupid since they have all the info anyway. Maybe is cheap but I'm sure You can find something better than this company that never replies to Your emails and have no solutions to any issues.”

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Posted 2 years ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 years ago

“if I could give it any lower I would , currently have spent a total of 5 hours on hold to speak to somone to update my policy! absolutely disgusted and will take my money somewhere else”

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Posted 2 years ago

Thanks for your review and feedback, and sorry to see you felt you had encountered issues. We strive to offer great levels of customer service and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 2 years ago

“Lowest price even with all extras, sales person Josh was amazing throughout process. Do feel bad for them reading out all the gruel of legal script every single time tho haha.”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 2 years ago

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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