Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.25

4.3 Rating 5,191 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th May 2025

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Lexham Insurance 5 star review on 11th March 2025

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Lexham Insurance 5 star review on 17th February 2025

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Lexham Insurance 5 star review on 9th December 2024

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“47 minutes on hold. No help. Online portal is useless. Disappointed.”

Helpful Report

Posted 3 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 3 years ago

“This is the first vehicle i have insured, The process from quotation to taking out the police was very easy and trouble-free, and the staff on the phone were knowledgeable polite and extremely professional... they managed to get me a fantastic price that was hundreds lower than the next nearest quote and had all the benefits and extras that I needed I can't thank them enough for help and advice and would not hesitate to recommend 10 out of 10 thank you”

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Posted 3 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 years ago

“Very nice”

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Posted 3 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 years ago

“I am pleased with my experience overall but i think a charge for a change of number plate to a private plate is extortion when other insurance companies allow this free via their app, also the Lexham insurance app is terrible as it constantly crashes or in my case says i have input the wrong password.”

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Posted 3 years ago

“Great, Fantastic app!!”

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Posted 3 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 3 years ago

“Difficult initially to contact by phone although once through experienced excellent customer service”

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Posted 3 years ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 3 years ago

“Very.. good”

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Posted 3 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 3 years ago

“very helpful on a quote and easy to understand people on other end of phone also very good quote that i accepted couldnt want for more”

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Posted 3 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 3 years ago

“Very easy to set up and hassle free”

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Posted 3 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 years ago

“Insurance was very easy to arrange through Lexham”

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Posted 3 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 years ago

“Easy to use website and good levels of insurance at affordable prices.”

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Posted 3 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 years ago

“Very good”

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Posted 3 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 years ago

“Very good insurance ,polite and professional staff”

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Posted 3 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 3 years ago

“Very good”

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Posted 3 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 3 years ago

“Very expensive insurance goes up instead of going down”

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Posted 3 years ago

“Kelton Santana Silva”

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Posted 3 years ago

“I had alot of hassle with my previous insurer, so i switched to Lexham for less money”

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Posted 3 years ago

Thanks for leaving us such a great review!

Posted 3 years ago

“If you want to make any amendments to your policy it has to be done though an agent. The wait to speak to an agent was 25 mins, far to long”

Helpful Report

Posted 3 years ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 3 years ago

“❤️❤️❤️❤️❤️❤️🙏🏻❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥”

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Posted 3 years ago

Thanks for leaving us such a great review!

Posted 3 years ago

“Great experience”

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Posted 3 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 3 years ago

Lexham Insurance is rated 4.3 based on 5,191 reviews