Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,098 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,098 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Stephen Jordan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely terrible insurance company, avoid like the plague, you will never get through to talk to anyone, you will be on hold for up to a hour worst insurance experience of my life, and please don’t bother calling Lexham at the weekend if you want to insure a vehicle as you have no chance even if you have a policy with them, you have been warned !!!”

Helpful Report

Posted 2 years ago

Thanks for your review and feedback, and sorry to see you felt you had encountered issues. We strive to offer great levels of customer service and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 2 years ago

“Lexam is the worst insurance company i had to deal with. No emails send to request needed information,quotes increase twice. When asked to forward original email they state they send, excuses. Customer adviser in cancellation department called Louis if its i spelled it rigt rude and raising his voice on his clients. Worst experience ever. Don't go for this insurance i can just imagine if you would beed to get a claim after accident. Cancellation fee last week was £130 after 3 working days £300. Worst worst worst company.”

Helpful Report

Posted 2 years ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 2 years ago

“I love Lexham Insurance. They are always super helpful,fast and efficient. They offer very fair quotes.”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Found the quote through go compare after trying Carole Nash and Bike sure. After being directed to the Lexham site it was easy to work my way through all the details and get a quote. It turned out to be nearly half the cost of the other quotes that I had so it was a no brainer to take it.”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 2 years ago

“I always have problems with you guys, I'm not happy with your rules”

Helpful Report

Posted 2 years ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 years ago

“Very good!”

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Posted 2 years ago

Thanks for leaving us such a great review!

Posted 2 years ago

“The best cost I could find for an older bloke on a bigger bike. Cannot believe how expensive it all is but these guys had the best cost and easiest purchase links.”

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Posted 2 years ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thanks for leaving us such a great review!

Posted 2 years ago

“Please email or post my policy”

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Posted 2 years ago

“had the insurance for 5 months, zero accidents yet when I sold my bike as I want to upgrade to bigger bikes. I had to pay £722 to cancel my insurance. I wouldn't recommend this insurance as it most likely felt like I was scammed.”

Helpful Report

Posted 2 years ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 years ago

“Increase premium for existing clients every year. Their business is build on principle to rob existing clients because people don’t have time look for new insurance. Shame on you!”

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Posted 2 years ago

“Easy to use online and a very competitive quote. I needed to subsequently amend my policy & getting through to an agent on the phone was a wait, but once answered the agent was friendly and efficient.”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Waited about 10 mins on phone, but once I got through. Got a very helpful girl”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Really good customer service and very helpful, great price for insurance I would recommend Lexham insurance to everyone really happy with it all”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 2 years ago

“I have found Lexham to be very helpful. They are one of the more affordable insurance providers for electric vehicles. I have had two years of insurance for my NIU electric moped with Lexham now. My premiums have also been going down rather than up. Often as you gain no-claims the base cost goes up so you don't feel like you're getting anywhere. Lexham does seem to reward no-claims well.”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“attention and care for your customer note 10”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“Very good customer service”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Spent 20 mins on two separate occasions trying to renew policy!! Only renewed with yourselves as someone eventually phoned me.”

Helpful Report

Posted 2 years ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 2 years ago

“Be aware you won’t be able to cancel your policy after 14 days. I sold my old bike after calling customer service they told me you have to pay the remaining period even if you don’t have a bike ,i refused to pay the remaining 2 months out of 12 months policy. I tried to insure my new bike with them , now my old 2 months balance is at 1085£. Ridicules”

Helpful Report

Posted 2 years ago

Hi, thanks for your review, and we are sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 years ago

Lexham Insurance is rated 4.3 based on 5,098 reviews