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Lexham Insurance Reviews

4.3 Rating 5,098 Reviews
84 %
of reviewers recommend Lexham Insurance
4.3
Based on 5,098 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Do not use this company they will not help you with anything king waiting times and then when you cancel charge unrealistic amounts do not use
Helpful Report
Posted 2 years ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 2 years ago
Just finding difficulty paying wats going on..
Helpful Report
Posted 2 years ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 2 years ago
Just finding difficulty paying wats going on..
Helpful Report
Posted 2 years ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 2 years ago
I contacted Lexham when I was looking to insure a campervan that I had been in the process of buying. They were patient with my questions and ensured I understood every detail before taking out the insurance. I did not proceed with the sale of the campervan and had to cancel insurance a few days later. Your team were fantastic with my request to cancel and were happy to inform me that if insurance was required again to contact them. My refund arrive a few days later. Excellent service. I would highly recommend Lexham Insurance.
Helpful Report
Posted 2 years ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.
Posted 2 years ago
Was a new customer to Lexham. Policy cancelled due to an un-uploaded form. One email to contact me with a 7 day "warning period", I did not see this email so they cancelled my policy without any further contact attempt, when I reached out they refused to reinstate my policy regardless of providing the document or paying a fine. Refunded about 1/3 of the policy cost despite only holding the policy for under two months. Ultimately a company interested in quick money and not supporting or retaining its customers.
Helpful Report
Posted 2 years ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 2 years ago
I love your service! They are always helping me if I need help! Best insurance my bike ever owned!
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Posted 2 years ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience
Posted 2 years ago
Good service and reliable prices
Helpful Report
Posted 2 years ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience
Posted 2 years ago
It’s a good insurance company if you pay annually and they aren’t annoying like the rest
Helpful Report
Posted 2 years ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 2 years ago
I chose lexham insurance because thay where quite cheep everything went through smoothly got my documentation very easily online good job
Helpful Report
Posted 2 years ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience
Posted 2 years ago
Absolute robbing bastards don’t use
Helpful Report
Posted 2 years ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 2 years ago
No hassle straight forward company to deal with, the gentleman that sorted out my insurance was polite,confident and professional, will be adding my other vehicles to this company when the policies lapse, recommend you give them a call
Helpful Report
Posted 2 years ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience
Posted 2 years ago
Not to accept No Claims proof from EU it's not right. Every year the insurance cost it goes up 40-50%, with No Claims. It doesn't make sense. Really hard to reach them.
Helpful Report
Posted 2 years ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 2 years ago
Fair price, excellent company
Helpful Report
Posted 2 years ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.
Posted 2 years ago
Excellent👍
Helpful Report
Posted 2 years ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.
Posted 2 years ago
I have found generally Lexham to be very good apart from when I renewed my policy this year and was charged a considerable amount more to renew because I changed my motorcycle halfway through the previous year. When I questioned why over the telephone I was told it was because I had a different bike. The new Bike that I was insuring was exactly the same model as my previous bike as I returned it to the dealer because it had many problems. It seems to me that insurance companies can charge what they like for no reason and expect loyalty from customers. Rant over. (I know that I won't even get a reply from Lexham about this so I won't hold my breath!)
Helpful Report
Posted 2 years ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 2 years ago
Strapped me with 2 grand of debt in 9 days
Helpful Report
Posted 2 years ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
Poor company advertise cancelation terms and conditions online and in documents but don't honor them . Pure rip of merchants would not recommend using them
Helpful Report
Posted 2 years ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
Dear team, I’m very happy to share my nice experience with you. Actually , I’m trying to call you regarding change a things , but last 4 days I haven’t connected to you. Thanks
Helpful Report
Posted 2 years ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
a little dissatisfied with the insurance and the second time it will fall and this last one has not been done for two weeks I already received the email saying that it will fall
Helpful Report
Posted 2 years ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
Cancelled my insurance for no reason
Helpful Report
Posted 2 years ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
Lexham Insurance is rated 4.3 based on 5,098 reviews