Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,944 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Stephen Jordan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and professional staff, guided me all the way until I got the insurance that fitted my needs, also proved flexible in terms of payment which is great.”

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Posted 2 years ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 years ago

“Quickly and friendly”

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Posted 2 years ago

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Posted 2 years ago

“I'm very disappointed regarding the customer care service I took the insurance on 7th March in the evening and i called immediately next day 8th March in the morning for the correction of the detail which somehow went wrong in the system few hours earlier. They charged me £28/- for the correction as an Admin fee. Thats not fair at all.”

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Posted 2 years ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 2 years ago

“Good company and good prices”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“Resposta rápida. Obrigado. Bom atendimento. E respeito pelo cliente. Parabéns.”

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Posted 2 years ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 years ago

“Good and best”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“I've been with Lexham insurance a number of years. Why haven't I got a better deal with another company. Well to be honest the service and prices offered by Lexham are excellent, so why change. 🤓”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“Coolest customer service ever.”

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Posted 2 years ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 years ago

“Highly recommend this company”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“very good service thank you”

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Posted 2 years ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 years ago

“Very good Service”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“Very good”

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Posted 2 years ago

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Posted 2 years ago

“Excellent very good”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“Is very good insurances and fast everything”

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Posted 2 years ago

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Posted 2 years ago

“Very good and cheapest around can’t get better !”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Just hope you never ask for a claim with this company. LG assist/ Plantec Assist is the underwriter of this company and oh my god this process is tedious. Just treat as if you never going to recover the money.”

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Posted 2 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along with your full name, DOB, and vehicle registration, and a member of the team will be able to assist you with this? Apologies again for any issues you’ve feel encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 2 years ago

“Very simple process. No calling and bothering you. Just pay and ride!”

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Posted 2 years ago

That's great to hear, thanks for the review!

Posted 2 years ago

“Absolutely disgusting company..... Cancelled my insurance without letting me know and kept a whole years money!!! Will never advise anyone to use these...”

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Posted 2 years ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birt, and vehicle registration number? Kind regards Lexham Insurance

Posted 2 years ago

“Lexham is a scam broker and nearly got me in so deep I couldn't get out. I was losing money faster than imaginable, but thankfully RESUC .ORG were able to come to my rescue I got my losses. If you're reading this and considering opening an account with Lexham, do yourself a favour and read the reviews first - I couldn't have imagined the consequences without reading.”

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Posted 2 years ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number? Kind regards Lexham Insurance

Posted 2 years ago

Lexham Insurance is rated 4.3 based on 4,944 reviews