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Lexham Insurance Reviews

4.3 Rating 4,944 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,944 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Daniel Harrison
Unverified Reviewer
“Great company”
Helpful Report
Posted 2 years ago
Thanks for leaving us a review!
Posted 2 years ago
Anonymous
Unverified Reviewer
“Been using Lexham for about 5/6 years now and have never had an issue with them. Always polite and happy to answer questions.”
Helpful Report
Posted 2 years ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.
Posted 2 years ago
Anonymous
Unverified Reviewer
“Customer service is awful. The waiting time to get an agent on the phone is really long and they have no competence in handling customers. Mostly rude and impatient, wouldn't recommend to anyone!”
Helpful Report
Posted 2 years ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth, and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance
Posted 2 years ago
Silviu
Verified Reviewer
“Excellent service, affordable and easy to understand policies. The customer service team have provided me a high quality experience on each occasion. They really understood my requirements and processed my requests immediately. The app is very easy to use and contains all the information and contact details one would ever need. Thank you!”
Helpful Report
Posted 2 years ago
We are glad you’ve had a great customer service experience, thanks for the review!
Posted 2 years ago
Aaron Smith
Unverified Reviewer
“Excellent service couldn't be happier thanks”
Helpful Report
Posted 2 years ago
We are glad you’ve had a great customer service experience, thanks for the review!
Posted 2 years ago
Johnny Ioan
Unverified Reviewer
“Verry good customer service.Good company.I would recommend everyone.”
Helpful Report
Posted 2 years ago
We are glad you’ve had a great customer service experience, thanks for the review!
Posted 2 years ago
Mirielem Goncalves
Verified Buyer
“Estou gostando”
Lexham Insurance 5 star review on 24th January 2023
Helpful Report
Posted 2 years ago
Patricio De Souza
Verified Buyer
“Seguro muito bom”
Helpful Report
Posted 2 years ago
Jason Perkins
Unverified Reviewer
“Very easy to renew and insurance cost went down always a bonus”
Helpful Report
Posted 2 years ago
Dylan
Unverified Reviewer
“No problem with the insurance as such but cost £77 to change my address, NOT great value for money really!!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Absolute scammers that make you pay for the whole premium if you were to cancel early for example finding a better quote”
Helpful Report
Posted 2 years ago
Raildo Lima De Castro
Verified Buyer
“Very good”
Helpful Report
Posted 2 years ago
Arbaz Shaikh
Verified Buyer
“Great customer service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“A very easy company to deal with and with very good rates on motorcycle insurance.”
Helpful Report
Posted 2 years ago
Harold Simpson
Verified Buyer
“I required insurance for a new electric motorcycle. Because it is electric most Insurance companies won't offer this cover but Lexham staff were very helpful and knew exactly what I needed. I was given prompt and efficient service and now have my Insurance policy, thank you.”
Helpful Report
Posted 2 years ago
Victor Hugo Almeida Da Silva
Verified Buyer
“A job well done and fast, just wanted to clear up a few questions about changing my insurance to another bike”
Helpful Report
Posted 2 years ago
Ibrahim Abakar
Verified Buyer
“Good service and fixable payment offer”
Helpful Report
Posted 2 years ago
Muzakkir Ahmed
Verified Buyer
“It’s bit expensive, can u reduce the price for me to at least 50 quids per month please!”
Helpful Report
Posted 2 years ago
Sergio Mellinger
Verified Buyer
“I believe will be better do not inform publicly the solving my problems with the Company by a falsity ideology against me, solved through agents supervision. Like a layman on this matter I must congratulate those two ladies who explain me patiently what do I have to do. .”
Helpful Report
Posted 2 years ago
Nasser Toumi
Verified Buyer
“I love it, I’m so happy”
Helpful Report
Posted 2 years ago
Lexham Insurance is rated 4.3 based on 4,944 reviews
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