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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Matthew Lee
Verified Buyer
“Very good service quick and easy to renew, many thanks. Matt Lee”
Helpful Report
Posted 10 years ago
Trini Mizen
Verified Buyer
“Efficient and a pleasure to deal with.”
Helpful Report
Posted 10 years ago
Vincent Scammell
Verified Buyer
“Efficient and informative. Seemed happy to help”
Helpful Report
Posted 10 years ago
Jack Hawthorne
Verified Buyer
“Service was very smooth and clean. Helpful and welcoming coustomer service, all round a very good experience.”
Helpful Report
Posted 10 years ago
Jack Hawthorne
Verified Buyer
“Service was very smooth and clean. Helpful and welcoming coustomer service, all round a very good experience.”
Helpful Report
Posted 10 years ago
Will Treadwell
Verified Buyer
“Easy to buy insurance with, quick with no hassle! Was mixup when wrong documents were sent but was sorted out and new ones sent within 24 hours!”
Helpful Report
Posted 10 years ago
Loui Elnjar
Verified Buyer
“Very helpful customers services”
Helpful Report
Posted 10 years ago
James Stuart
Verified Buyer
“A colleague phoned me and was extremely pleasant asked me if everything was ok and if there was anything else I needed they made sure they did everything they could, I'm very happy with there service and will recommend to friends”
Helpful Report
Posted 10 years ago
Benjamin Cubberley
Verified Buyer
“Great insurance company and they are easy to get Hold of when you have a question”
Helpful Report
Posted 10 years ago
James Kidd
Verified Buyer
“Excellent service - pleasant and helpful on phone, documents arrived very quickly.”
Helpful Report
Posted 10 years ago
Jonathan Fowles
Verified Buyer
“TOTAL TOTAL INFORMATION OVERLOAD. THAT MUCH INFORMATION IS SUPPLIED THERE IS A REAL DANGER THAT IMPORTANT INFORMATION IS MISSED. EVEN THE SIGN UP PROCESS ON TELEPHONE IS EXCEPTIONALLY LONG WINDED.”
Helpful Report
Posted 10 years ago
Jack Eveleigh
Verified Buyer
“people were very helpful and knowledgeable in helping me with my insurance.”
Helpful Report
Posted 10 years ago
Luke Cameron-Ellett
Verified Buyer
“Very helpful with enquiries and also found a cheaper quote than the original offered . Fantastic customer service Friendly and professional. Thank you for all your help”
Helpful Report
Posted 10 years ago
Andrew Graham
Verified Buyer
“Took out a new policy. Only time they contacted me was when they wanted money of me. Not sure what has happened but I called to enquire about something that had happened to my bike (still not sure what happened) that I decided to let drop as the damage to the bike was as far as I could tell was ok after discussing with the Police who advised me that it was most likely vandalism to the bike and not a car hitting it. So, I thought fine and left it alone. Then when I got a new bike and changed it on the insurance, I was told I had to cancel and take a new policy as it was not suitable (loosing 6 months towards no claims). After this I started receiving emails telling me to contact them. Turns out I owe them more money as apparently there is a claim on-going which I am not entirely sure what is happening. After about an hour on the phone I am left confused as to what is happening. I was told at this point that there is an on-going claim towards me! They would not tell me what is happening and I am still not sure if what has happened to my bike. If some one had hit my bike I could have had it looked at properly and had a mechanic do a full check to make sure the frame was not buckled or anything that could be dangerous to ride. When I had it checked the mechanic was off due to some illness and an assistant had a quick glance at it and said it looked fine and suggested I could come back later. But the main issue is the fact that the insurance did not tell me that some thing had happened (still not sure what as they are not telling me!). If I had none at the time I would have taken different steps and a possible claim towards other driver. Not knowing this has cost me money (they could have told me they would have charged me more when I took a new policy) and possibly endangered my safety. To top it off the person I spoke to was rather rude and tried to pin all blame on me. They also encouraged me to cancel insurance which would have left me with out insurance and possibly breaking the law. Overall I am shocked and not happy with the insurance but hey, you get what you pay for...”
Helpful Report
Posted 10 years ago
Keith Price
Verified Buyer
“Excellent service ,when my ex insurance company could,nt quote me for my new vespa.”
Helpful Report
Posted 10 years ago
Samuel Thomas
Verified Buyer
“Everyone I spoke to while I was sorting out a policy was very helpful and explained everything really well. After I had taken out the policy I emailed them to double check something and they got straight back to me with the answers. And the policy was a great price !!!”
Helpful Report
Posted 10 years ago
Marek Grzyb
Verified Buyer
“cheapest and best insurance company for motorbikers”
Helpful Report
Posted 10 years ago
Simon Carrig
Verified Buyer
“people I spoke with where very helpful”
Helpful Report
Posted 10 years ago
Tautvydas Jankauskas
Unverified Reviewer
“Payd money for breakdown cover. Got puncture at my home in the morning. Called them for breakdown assistance, they say it will cost me nothing. The van came. States it will cost me money To fix puncture. Refused service and complaint. After speaking with 4 people. They apologised and thatS it. I pay money for nothing. For sorry.. thank you very much.”
Helpful Report
Posted 10 years ago
Peter Brearey
Verified Buyer
“Helpful and knowledgeable,gave options on cover,explained everything so I was able to make the right choice of cover and add on's.”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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