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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Alan Goodwill
Verified Buyer
“A really friendly telephone staff. Great rates , what more can I say.Excellent.”
Helpful Report
Posted 9 years ago
Cameron Ball
Verified Buyer
“I was but surprised by the cost!”
Helpful Report
Posted 9 years ago
Aretas Gustitis
Verified Buyer
“Very good”
Helpful Report
Posted 9 years ago
Jill Burke
Verified Buyer
“After taking out a motorcycle policy with you I was asked for proof of no claims which I sent emidiatly. Now ,12 weeks after taking out the insurance I received a letter saying if I didn't send proof of no claims within the next 7 days the premium would be recalculated and there would be an additional charge. After phoning I was told the letter had been sent by mistake. This doesn't inspire me with confidence in the company.”
Helpful Report
Posted 9 years ago
Lee Sturch
Verified Buyer
“Excellent helpful service, very reasonable, clear and quick quote. Would definitely recommend”
Helpful Report
Posted 9 years ago
Zoe Skelsey
Verified Buyer
“Having been given the wrong reg number by accident I had to call up for correct quotes for the bike and Lexham Insurance was just amazing! They were really helpful and friendly, delivering excellent service. They offered to send the bike dealer company the insurance certificate which is when it was discovered that the reg was wrong and they simply corrected the details for me and then contacted me to let me know that it was all sorted! I am really impressed by their efficiency and consideration.”
Helpful Report
Posted 9 years ago
Elizabeth Winfield
Verified Buyer
“Very helpful, suggest option to save me money. Would certainly recommend.”
Helpful Report
Posted 10 years ago
Scott Wade
Verified Buyer
“Very easy to do online quote and also the best price for my bike”
Helpful Report
Posted 10 years ago
Liam O'Brien
Verified Buyer
“They were very pleasant and helpful when I spoke with the telephonists.”
Helpful Report
Posted 10 years ago
Christopher Bramwell
Verified Buyer
“Staff were helpful and efficient. Got through fast on the phone and that's a real bonus.”
Helpful Report
Posted 10 years ago
Ben Andrews
Verified Buyer
“People on the phone was nice, friendly and helpful and the company offered the cheapest insurance compared to others”
Helpful Report
Posted 10 years ago
Miranda Bluff
Verified Buyer
“no problem with the staff. Just the usual gripe of how much everything cost, admin prices are just ridiculous.”
Helpful Report
Posted 10 years ago
Gary Curtis
Verified Buyer
“Easy to use site and good value insurance. Just a shame about the lack of paperwork showing the monthly payments and the rude staff that hang up on you when you request it. Very poor customer service”
Helpful Report
Posted 10 years ago
Lucas Galley
Verified Buyer
“I had my 1st year scooter insurance with lexham I went to get my 2nd year with lexham to the 1st and 2nd customer service was useless I rang back the last time and spoke to the 3rd person and was really helpful an got me the best price unlike the over 2”
Helpful Report
Posted 10 years ago
Leon Landry-Jacques
Verified Buyer
“A1service”
Helpful Report
Posted 10 years ago
Michael Smith
Verified Buyer
“The motor scooter insurance was obtained via Compare the Market and Lexham provided the best price. The web site allowed most options to be considered. It would be better if the drop down option boxes allowed for other options to those pre-selected to be entered. eg security devices fitted. The policy documents did not accurately record a small number of answers previously given to some minor items and it was necessary to correct these. The question regarding imported vehicles was not clear, the true meaning relating to vehicles previously registered in another country and not to imports to UK distributors.”
Helpful Report
Posted 10 years ago
Daniel Adams
Verified Buyer
“The setting up of the policy was straightforward and everything was explained in detail. All documents were e-mailed within minutes and postal documents arrived within two days. I sent proof of my no claims bonus via e-mail and an amended policy arrived, again within two days! Very efficient company - just wish everyone could be like you.”
Helpful Report
Posted 10 years ago
Michael Taylor
Verified Buyer
“One of the most efficient, friendly and competitive insurance brokers I have ever used - and I have used a lot! Highly recommended”
Helpful Report
Posted 10 years ago
Wayne Vanhoeck
Verified Buyer
“Superb didn't get advisors name bit she was fantastic best call experience I've ever had”
Helpful Report
Posted 10 years ago
Johnathon Cranch
Verified Buyer
“Was quoted online £98.80 but when I received my documents the online system made an error resulting in me having to pay another £19.53 as there system was wrong”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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