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Lexham Insurance Reviews

4.3 Rating 5,023 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,023 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Ian Gladman
Verified Buyer
“Despite having been sent a renewal quote in the post, to make payment, you have to go through a 15 minute questionaire with a call centre just so that you can pay. Why not an easier way to make payment? Apart from that no known problems with the cover provided.”
Helpful Report
Posted 5 years ago
Paul Silvester
Verified Buyer
“The team were very helpful, and even gave me a suggestion of how best to return to more active motorcycling Quote was competitive and the two people I spoke to very proficient. Will use again”
Helpful Report
Posted 5 years ago
Keith O
Verified Buyer
“Simple and quick. Would recommend Lexham Insurance to family and friends”
Helpful Report
Posted 5 years ago
Saulo Silvestre Da Silva
Verified Buyer
“Saulo Silvestre da Silva”
Helpful Report
Posted 5 years ago
Luke Woolard
Verified Buyer
“Very helpful and good value”
Helpful Report
Posted 5 years ago
Robert Rutherford
Verified Buyer
“Verey good”
Helpful Report
Posted 5 years ago
Raymond Byrne
Verified Buyer
“Phone answered quickly, friendly and helpful service. Very efficient”
Helpful Report
Posted 5 years ago
James Grisdale
Verified Buyer
“Great customer service, always there for you if you need them”
Helpful Report
Posted 5 years ago
James Rodger
Verified Buyer
“Easy to purchase my policy, good price & helpful customer service representatives.”
Helpful Report
Posted 5 years ago
Angosom Gidey
Verified Buyer
“thank you very much for helpful”
Helpful Report
Posted 5 years ago
Fahed Alshamry
Verified Buyer
“Really very wonderful services”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I really like”
Helpful Report
Posted 5 years ago
Jovenilto Santos
Verified Buyer
“Good the company like it's”
Helpful Report
Posted 5 years ago
Conwae McCarthy
Verified Buyer
“Very easy and helpful”
Helpful Report
Posted 5 years ago
Hartley
Verified Reviewer
“I phoned Lexham 24.07.20 to sort my sons bike insurance. They were very professional and the best price I could find. The lady I spoke to was very helpful and I highly recommend. The insurance documents were sent by email and post. It took me ages to read all the documents as they were so detailed, but very well written and perfectly fair and clear. Very good customer service”
Helpful Report
Posted 5 years ago
Jamie Todd
Unverified Reviewer
“Top class really helpful and quick 👍🏻”
Helpful Report
Posted 5 years ago
S
Unverified Reviewer
“Absolutely fantastic, I’d recommend anyone to Lexham, Insurance. miss Linda is 10 out of 10. AndI’m glad she’s there to help me with any problems If I need them.”
Helpful Report
Posted 5 years ago
Martin Rogers
Unverified Reviewer
“I been on the phone for over 40 minutes and still no one seems to no what is going on . Do you actually want the business or do you just like to mess people about leaving them hanging on the line ? Not impressed . Utter shambles .”
Helpful Report
Posted 5 years ago
Hi Martin, I'm sorry to hear about this. Would you mind sending an email to enquiries@lexhaminsurance.co.uk with your number, and any reference you may have, and we'll get someone to contact you to sort this out? Thanks, Alex
Posted 5 years ago
Graham Brooker
Verified Reviewer
“First class attention to detail, very friendly and aftercare assistance exceptional. Have to add the staff at Marble Arch likewise simply the best..”
Helpful Report
Posted 5 years ago
Salvatore Persano
Verified Reviewer
“Waste of money. After looking for a food delivery cover insurance i came across them and I wish I’ve never did. I was assured I could add other drivers to the policy and a couple of months from the contract I’ve decided to add one driver. The woman on the other line told me it wasn’t possible to add any other driver as they don’t do it and she had to investigate looking into my recorded conversation to see if I was telling the true. A supervisor/manager then call me back saying that I was right so another driver could be added but only for domestic and pleasure only?? She then said that I should have specified that the new driver have to be insured for deliveries and not for domestic use even though I was looking to cover my scooter for food deliveries.......clearly an excuse not to do it because the guy who made me a contract was wrong at the first place when he confirm that additional drivers won’t be an issue. Now I’ve to cancel my policy, loose money and not able to do deliveries with the scooter until sort this out elsewhere. Gutted!!”
Helpful Report
Posted 5 years ago
Lexham Insurance is rated 4.3 based on 5,023 reviews
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