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Lexham Insurance Reviews

4.3 Rating 5,183 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,183 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Andrzej
Verified Buyer
“I get my insurance papers... I can't see many information in there. I sent email on 5th March. I never get replay. I will try once again... Before I was with different company, I get everything... At the moment I'm not happy, sorry Andrzej Pietruszkiewicz”
Helpful Report
Posted 11 years ago
Bobby
Verified Buyer
“I got my renewal quote. £420. Great! But then, because i no longer need to comute to collage and back they changed it to £590? for using my bike a whole lot less? What a rip off. Then, I got an online quote £530 from the same company? Then when i called them with the reference number to accept the policy they made me answer every one of the online questions again? and then tried to add £5 on just because I called them? In summary, I think they are all the same, greedy and only care about getting you to pay as as they possibly can. How can it cost £170 more to not use your bike than it does to use it? I wish someone would do something about these insurance companies? It seems they actually have a license to steal. I could go on and on but it's a waste of time. They just keep getting away with it.”
Helpful Report
Posted 11 years ago
Jimmy
Unverified Reviewer
“Compare the market.com pointed me to Lexham insurance the quote I was given from compare the market.com was was 490+300 XS once I spoke to the lady at Lexton the insurance was £532 and the XS it's got up to £800 a massive leap and the insurance is going to be split from two insurance companies one for third-party I'm on performance left but I was quoted for fully comp I must've had a really bad day with Lexham and good luck to anyone that dead with them but they will not admit there was a cock up and spoke to me like I'm wet behind the ears my ears are dry over 30 years of driving lol , how can Lexham be authorised to advertise on go compare.com when they are increasing the quotes and prices you receive from go compare.com they increase price The expression I will do you have all the flannel I felt to me would be polishing the turd I do believe watchdog will be interested in There customer service that they believe they give to us lol”
Helpful Report
Posted 11 years ago
James Mace
Unverified Reviewer
“Compare the market pointed me to Lexham insurance brokers the cost of the original quote from compare.com was £54 more on silent spoke to Lexington and the XS was £650 plus £250 but the compare.com XS was £300 Lexham are making up the wrong prices and increasing it”
Helpful Report
Posted 11 years ago
Stephen
Verified Buyer
“You have failed at the first hurdle because you have sent me this crappy email. The only thing I hate more in the world than junk mail is ...... more junk mail.”
Helpful Report
Posted 11 years ago
David
Verified Buyer
“Initially gave a very good quote, but after paying the premium phoned me up and claimed that I'd failed to disclose an accident I'd had previously, even though I had and it was fully detailed on their own paperwork. The paperwork that they sent back to me had various mistakes on it and they didn't believe the proof of NCB from my previous insurer. Overall, I'm not sure if they're trying to screw me for an additional premium or are simply incompetent. Doesn't inspire confidence either way.”
Helpful Report
Posted 11 years ago
William Woodman
Unverified Reviewer
“Extremely unhappy with the service so far, they have had my bike for over two months. I am without transportation and explanation, feel completely let down by lexham. Very unhelpful and either extremely unorganised or deliberately prolonging the procedure.”
Helpful Report
Posted 11 years ago
William
Verified Buyer
“Very unhappy, my moped was crashed into 3 months ago and I am still without transport.it was a non fault accident. Don't know when my bike will be returned. It's still in the garage and not been repaired or returned.”
Helpful Report
Posted 11 years ago
Reece
Verified Buyer
“Not very happy! I did my insurance online but received no email, I then called to check and was told it wasn't worth bring third party fire and theft as they woudnt pay out as excess was same amount as bike. When I tried to cancel it I was told I'd be charged an admin fee (although nothing had gone through yet), I didn't want to pay this so agreed to third party only which I didn't want. I was then told how much that was which was a lot higher than all the other quotes I had for third party. Will not be using again”
Helpful Report
Posted 11 years ago
Brendan
Verified Buyer
“Your customer service team are rude. awful experience dealing with your staff.”
Helpful Report
Posted 11 years ago
Mark
Verified Buyer
“I was given a quote by an employee but when I phoned a day or so later to pay for the policy the quote had gone up. I thought the company was supposed to uphold a quote for 30 days. Apparently the first employee I spoke to did not save my quote so I spent another 20 mins on the phone re-entering all my details not the kinda service i was hoping for”
Helpful Report
Posted 11 years ago
Alejandro
Verified Buyer
“I got a quote for them giving me a price of £250 a year and they told me that quote is valid for a month. 2 weeks later i call up and they say its £335. They said they could not find the previous quote even thoe I had it on email and had emailed them the quite. So basically they change their prices when they feel like t and they chat S*** to customers saying the old quote doeskin exist. Did end up getting insurance as it was the only company that insured my bike but for next week I WILL NOT USE THEM. Been a customer for 2 yrs and will not use them again. Have already put people off them and hope to put the whole world from using these guys.”
Helpful Report
Posted 11 years ago
Paul
Verified Buyer
“Your Staff are always very efficient and helpful. Your ability to source best price is also to be complimented. M”
Helpful Report
Posted 11 years ago
Nick
Verified Buyer
“Terrible. You will be getting a complaint and possibly legal action from me.”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 5,183 reviews
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