LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very high quality of the products what i am buying. Fast delivery.”

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Posted 4 years ago

“Everything I have ordered has come as described and quite fast delivery”

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Posted 4 years ago

“Love the cushion covers . Very good quality and look fantastic with different and new settee Delivery was quick and ordering was easy .”

LightInTheBox 5 star review on 27th September 2022

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Posted 4 years ago

“Very good, item was high with no damage at all. Very nice and would order again. 5 star”

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Posted 4 years ago

“Excellent so far keep it up nice one Ty 👍”

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Posted 4 years ago

“I was wary of ordering but so glad i did, 5 tee shirts ordered and all 5 are of excellent quality. My size normally is xl and thats what i ordered and the sizes were perfect. Exceptional well packaged and would have no worries about ordering again. 5 *****”

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Posted 4 years ago

“Wish I d learnt of this site sooner.great quality goods as good as any designer shop”

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Posted 4 years ago

“Very good service purchases arrive within dates stated lovely clothes and gifts”

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Posted 4 years ago

“Great product will order from this company again ....”

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Posted 4 years ago

“Excellent service, the men's "T" shirt and polar shirt range I purchased were of good quality, washes okay, I did not see the need to purchase the insurance, I have made 4 separate purchases and the delivery to my UK address was excellent and problem free on all 4 occasions. The only niggle was one of the polar shirts was ordered as a size 4xl, but was a bit tight around the belly, it was more a small size 3xl, as it was only £10, it was not worth sending it back as the quality was good and I can wear it around the house, I have since ordered a size 5xl and at £10 you cannot go far wrong”

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Posted 4 years ago

“I’ve already submitted a review, it was not favourable!!! This was only my 2nd purchase from you.”

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Posted 4 years ago

Dear customer, This is Chloe, supervisor of customer service, Lightinthebox. Thank you for leaving a comment with us. Your advice is very essential for us to improve quality issue and service level.We noted that you are not satisfied with this shopping, we will try our best to provide our service to you and adequately handle this problem. Could you elaborate your problem so that i can provide you with solution? Waiting for your kind response. Sincerely, Chloe Customer Service

Posted 4 years ago

“Unique....could be bespoke, the choice is that widespread and they have items you didn' t know you had to have them...until you saw them here!”

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Posted 4 years ago

“I am satisfied with the goods , but the delivery is taking a long time.”

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Posted 4 years ago

“Pretty dress - I love it!”

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Posted 4 years ago

“Arrived on time. Excellent service and quality at a good price”

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Posted 4 years ago

“I have ordered a few things from here and will continue”

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Posted 4 years ago

“EXCELLENT QUALITY POLOS AT VERY REASONABLE PRICE DELIVERED IN AN ACCEPTABLE TIME.. BOUGHT ONE POLO FIRST AND WAS SO PLEASED I BOUGHT 2 MORE AND HAVE NO DOUBT I WILL BE MAKING MORE PURCHASES FROM LIGHTINTHEBOX . MY WIFE IS CURRENTLY LOOKING AT BIKINIS FOR OUR UPCOMING HOLIDAY. POLOS ARE TRUE TO SIZE AND FIT PERFECTLY”

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Posted 4 years ago

“Beautiful dress earrings and necklace.The dress is as described and looks fantastic and good quality.I ordered a extra size as I saw the reviews regarding sizes.The earrings were perfect and the necklace was nice and fitted lovely”

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Posted 4 years ago

“I thought the dresses I bought were very nice and a good fit”

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Posted 4 years ago

“The clothing is allways well made and stylish. The fit is correct to the size you order and the cut of the clothes is great. I would recommend Lightinthebox to anyone”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews