LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Good collection nice designs and colours”

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Posted 4 years ago

“A lovely dress”

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Posted 4 years ago

“Very please with the service and T shirts sizes and quality”

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Posted 4 years ago

“Excellent product, quality and service.”

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Posted 4 years ago

“Organising a return is a hassle, it has put me off making any more purchases”

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Posted 4 years ago

“Light in a Box is an excellent company who really listen to their customers and provide a service that is second to no other.”

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Posted 4 years ago

“Good website”

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Posted 4 years ago

“i rate light in the box 3/5 because although i have received one great quality shirt from them, i also received a bad quality pair of trousers”

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Posted 4 years ago

“Really good service with a quality product”

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Posted 4 years ago

“Have had a mostly positive experience with LightInTheBox. Delivery has been relatively quick and certainly painless, especially considering the distance. The items I have ordered have been of good quality and excellently priced. I've had to learn to go a size up on clothing, bit once you work out the appropriate sizing needs, it's not an issue. All in all, wouldn't hesitate to recommend. Cheers”

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Posted 4 years ago

“Shopping with LightInTheBox is a pleasant experience. Their products have style and stand out and I have recommended a few friends who have noticed a change in my dressing style and wondered where I shopped from. Excellent customer focused service gives you confidence to go back again and again”

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Posted 4 years ago

“Excellent tankini and fab colour and very pleased with it.”

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Posted 4 years ago

“I would like to say its one of the most best shops to buy clothing as shirts are correct to size and lovely quality and very good price have used several times now and will use again. 5 stars”

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Posted 4 years ago

“Excellent quality of product 👌 I would definitely recommend, Mrs A B”

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Posted 4 years ago

“Great dress and came quickly”

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Posted 4 years ago

“Good choice good price fast delivery wot more can you ask for”

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Posted 4 years ago

“Terrible product and service, won’t buy anything again.”

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Posted 4 years ago

Dear customer, This is Bloo, supervisor of customer service, Lightinthebox. For your issue I have created ticket# 26590417, Would you please login you litb account and reply when you feel free? You will also find the message in your email# j**********3@gmail.com I‘m expecting your reply. Sincerely Customer Service.

Posted 4 years ago

“My first order arrived before delivery date. All sizes were true to measurement. I am now waiting for a second order.”

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Posted 4 years ago

“Top class gear for a very reasonable price”

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Posted 4 years ago

“Beautiful dress, I bought size XL - green. It is darker green that it is advertised but it is lovely. I am 1.65m and 75kg. Fits perfect. Definitely would recommend.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews