LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,205 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wounderful shopping experience variety of products at affordable price highly recommended for anyone whos seeking for a goof shopping experience 👍👍”

Helpful Report

Posted 4 years ago

“This is an outstanding shopping site. Those who are interested in online shopping they can use it easil. But they should improve their efficienc.”

LightInTheBox 5 star review on 18th January 2021

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Posted 4 years ago

“This is a good shipping company. They delivered my good fast and quickly, and also very safe and secure. But it would be better if you supply answers for the customers problems when the need support”

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Posted 4 years ago

“so amazing. i am so surprised. thank you so much”

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Posted 4 years ago

“best shopping site ...good quality producs at best offers and price..i recommend it.”

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Posted 4 years ago

“What a fantastic site. It is the best online shipping company. And they are very trusted”

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Posted 4 years ago

“A friend of mine told me about this company and that they deliver products on the right schedule, I tried it and it never disappointed me the product was delivered on time and the packaging is nicely done, will surely be a regular client from now on, thank you for the good service you gave me.”

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Posted 4 years ago

“LightInTheBox it's an astonishing web based shopping place I have seen. It is useful to everybody and we can undoubtedly looking for this organization yet its correct side of box have improve for bunches of value. Generally speaking I thoroughly suggest this organization for shopping.”

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Posted 4 years ago

“Ilove online shopping and light in the box is the flatform am using and i dont have problem with this flatform..”

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Posted 4 years ago

“Excellent service, I totally recommend it. Delivery is fast, perfect for online shopping”

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Posted 4 years ago

“It's actually a best international shipping company and also easy to use and it's safe and secure so I wants to recommend it .thanks””

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Posted 4 years ago

“If you looking for some discounts and low-priced items, this is an excellent and easy-to-use website. They have the best and valible offers. Everyone can get the best discount these days. There is one issue for me. Please simplify the on website. Overall best online shopping website.”

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Posted 4 years ago

“Woow This Company Is a Amazing..I Orderd 2 Items and They Sent Me to Very Quickly..I Highly Recommented This Web Site Is a Very Trusted Web Site..You Can Join This Web Site And Enjoy It..Thanks”

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Posted 4 years ago

“This company customer service is very well. and on time delivery. Product quality is very good. Thanks for this company.”

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Posted 4 years ago

“My items arrived in good time and both have been put through their paces. I'm really happy with both and am about to reorder the gloves again which are great for my runs. Following my review my query was dealt with promptly and fairly”

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Posted 4 years ago

“I rated you five stars cos you deserves i really like your service now, the best online shipping i ever know but what makes me frustrated is that your customer care isn't response quickly please solve this issue that's the only problem i have with your service though i knew you have many customers but please fix this problem thank you so much”

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Posted 4 years ago

“Really i like i am very happy for this service used very easy and fast i strongly recommend i love😘😘😘”

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Posted 4 years ago

“This is no fluke guys. If you're looking for the best international shipping firm that is super reliable and efficient with good services, then look no further. This firm is certainly the go to for all things shipping both local and international.”

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Posted 4 years ago

“Due to this covid situation...I only done my shopping from online....according to me this is the best site to order anything I am with service provided to me...one day I got my delivery delay but it's fine because I satisfied with the services.”

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Posted 4 years ago

“Lightinthebox is a good online shopping website company. I have downloaded their app from the google play. Although there are some minor glitches in the application, this gives you full satisfaction on purchasing and receiving items online. Yes I would recommend you to explore the website as well as the google play app.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,205 reviews