LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,205 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This international shipping online shopping company is the good . I'm satisfied from this company. Thank you”

Helpful Report

Posted 4 years ago

“Really the products that arrive are of good quality and arrive in a very fast time”

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Posted 4 years ago

“good price, packing & little bit slow but solved with fast customer service”

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Posted 4 years ago

“Its amazing light box,i feel so happy but its right side of box have improve for lots of quality.” “Wow just amazing. I think it is one of the best international shipping online shopping company that is very helpful to everyone & we can easily shopping for this company.”

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Posted 4 years ago

“I like to shop in LightInTheBox . Because there services are best . I always feel good to shop here. The quality of there products are the best. So I highly recommend it to them who are searching for a good online shop.”

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Posted 4 years ago

“Good work guys. I surely love this shopping experience. It seems to be my number 1 online shopping website now. Thank you for this platform.”

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Posted 4 years ago

“The product quality and shipping service is very well. I'm satisfied. I'm planning to purchase more products.”

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Posted 4 years ago

“It's a good international shipping company . It is easy to use and it's safe and secure so I wants to recommend it .They have delivered all orders in time with safe and secure. Packaging is good. But I have experienced little problem during refund process. I recommend this company.”

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Posted 4 years ago

“Awesome! I had doubts about the service provided, but all were cleared, thanks!”

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Posted 4 years ago

“Although, I was not all happy with the customers service with Light In The Box, they delivered my products to me within the set date. To my amazement, the products are so nice and they were the exact I wanted unlike the other online shoppers who will give you different or bad product. Thank you LightInThebox.”

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Posted 4 years ago

“This is very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly.”

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Posted 4 years ago

“Light in the box is one best online platforms to find our needs. They are very professional and responsible to our wants. I placed an order and get it in correct time. Thanks a lot for your services . Proud to be part of you. Keep forward .”

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Posted 4 years ago

“The Lightln Thebox online shooing platform are really good. I have use this app. This is one of the best online shooing platform. If you like online shooing you can use this platform. I love it.”

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Posted 4 years ago

“The delivery speed is very fast, the household works excellently and on time, I really trust the delivery service here. Highly Recommend!!!”

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Posted 4 years ago

“Pleasantly surprised. Brilliant personal experience with them. Good company for online shopping. They deliver my order in time safe and secure. I think there is still a room for improvement. But 10/10 recommend.”

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Posted 4 years ago

“I am impressed with their performance.😊 However, their delivery should be confirmed in less time.🙂 Their service is truly outstanding except for a few minor flaws.”

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Posted 4 years ago

“I did quite a lot of shopping while staying at home in 2020, and I always used this company's shipping services to safely deliver my online orders. The delivery time was quite short - 3 to 5 days - and nothing was damaged or lost.”

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Posted 4 years ago

“Cheap and best fast service Good”

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Posted 4 years ago

“Nice work good luck”

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Posted 4 years ago

“It's pretty good at delivery the products and the price also affordable”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,205 reviews