LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wow thats fantastic. this order is good. This is very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly.”

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Posted 4 years ago

“During this pandemic all i did was just shopping online and i just found this website and it is really good knowing this one because there's a lot we can choose and shipping is quite countable.”

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Posted 4 years ago

“This is a very good institution. Our goods can be obtained very quickly. We can import the most precious items at the most discounted prices. Lots of stuff here. Thanks a lot.”

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Posted 4 years ago

“The best online shopping ever Thanks for a very great experience”

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Posted 4 years ago

“This is an excellent shipping company. They have delivered all of my orders in time with safe and secure.”

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Posted 4 years ago

“That's an outstanding website i really like this site & i am recommending this site to everyone”

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Posted 4 years ago

“I love to shop form this site. The product is so cheap and good quality.”

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Posted 4 years ago

“very good delivery services! punctual and with good attention to customers! I highly recommend it! the best products.”

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Posted 4 years ago

“The services offered by this international online shopping company is fine. Their customer service is good and actions are promot. They provide fine selection, speedy shipping and online activities are quite user-friendly.. Enjoyed the services..”

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Posted 4 years ago

“service is good”

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Posted 4 years ago

““Thank you for your service..!! Sometimes delivery r late but all things are superb.!!”

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Posted 4 years ago

“This is the best shipping company.I appreciate its services.I sent my courier .it take some time but all that it is amazing company.I recmemded everyone to try it once.I thanks to admin for developing such an amazing company.”

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Posted 4 years ago

“I really like this customer service, it is very active and responsible. 100% recommended, excellent work”

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Posted 4 years ago

“Hi. Now im explain the service of lightinbox .im very impressive from the amezing service of him😍😍.very very fast shipping and great quality products .....im very happy to hget this amezing . platform .😘😘😘Online shopping is the best way for shopping inthese covid 19 days and lightinbox is the great platform for shopping”

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Posted 4 years ago

“Awesome customer service with expedient delivery.”

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Posted 4 years ago

“Your shipping services are very good. good quality.”

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Posted 4 years ago

“Wow. This is soo good.. I liked it. Thank you so much”

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Posted 4 years ago

“best of quality and good rate. User-friendly customer services. Thanks for your servise”

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Posted 4 years ago

“very good website. one of the helpfull and lovely website in the world. god bless”

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Posted 4 years ago

“i love to shop here their waiters are very good, they are very professional and the things i am looking for are always here”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews