LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's pretty good at delivery the products and the price also affordable”

Helpful Report

Posted 4 years ago

“Amazing. One of the best shipping and delivery sites. They provide professional services”

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Posted 4 years ago

“The best company ever!”

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Posted 4 years ago

“This site is trustworthy. I order my product somedays ago and got on time.thanks to the team. it is a good online site to shop, the delivery is good and the quality is good .”

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Posted 4 years ago

“Nice and excellent site. It is the best online shopping site. I always using this site. I was searching like this site. Now i am Very happy to find it. Thanks to him who created this site. I recommended to everyone to use this site. You can use this app Very easily.”

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Posted 4 years ago

“Excelent service!! Got every order on time and in a perfect state. No damages at all. I only had one little problem with an item, but i contacted support and everything was solved correctly. I highly recommend this company.”

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Posted 4 years ago

“LightInTheBox has always been my number go to when it comes to online shopping. Their app has also made it very easy for me to shop online. Thanks.”

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Posted 4 years ago

“super and awesome. shipping is good, item was not damaged but shipping time is 1 day late. best shipping company i've ever seen”

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Posted 4 years ago

“I was skeptical at first to ship with Light in the box,but had to try as I heard of their great services. I have to say I was amazed. My shipment arrived on time as had been scheduled and safely. Their support was great .It is a five star for me but they can always improve on other aspects.”

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Posted 4 years ago

“This is the best online shopping site .i buy good products from this site.service is best .and products are good qulity .costume service is amazing .i recommended this shopping company for others thanks for your good service”

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Posted 4 years ago

“This is very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly.”

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Posted 4 years ago

“This Company is trusted and legit. Their products quality is very satisfied. Their product Delivery is so fast. I'm loving it. Thanks for making such a great way of shopping.”

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Posted 4 years ago

“Es una empresa de entrega y compra que esta a la vanguardia ofrece muy buenos servicios orientados a dar la mejor atención al cliente”

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Posted 4 years ago

“I ordered two shirts for my children for Christmas and was delighted to see what good quality they were and how quickly the company responded to a question I had about them. The shirts are exactly as they appear in the ads and the kids love them, really thanks for the best service”

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Posted 4 years ago

“It is one of the best shipping and shopping company.. Its very helpful and trusted...I really satisfied with this company.. So, Good luck for everyone.”

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Posted 4 years ago

“My shopping experience with lightinthebox.com has been nothing but amazing! This is my first time to buy a dress from Light in the box. I received all my items as they are. Their customer service is so good and they have a wide range of amazing products.”

Helpful Report

Posted 4 years ago

“This is best website. very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly.it's an amazing place I have seen before to buy anything you like you can get it so fast and quickly and also with a good quality product.thank you...”

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Posted 4 years ago

“The customer service is actually really good,The prices are satisfactory and all the other processing are easy and really good.All in all I'm very satisfied. Absolutely recommended.”

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Posted 4 years ago

“I ordered a shirt and it was delivered on time thanks to light in the box”

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Posted 4 years ago

“It’s extremely better shipping company and their product & service quality very good”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews