LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Lightln thebox platform are really good. I love this platform. This is a online shooing platform. This is one of the best online shooing platform.”

Helpful Report

Posted 4 years ago

“Wonderful shopping experience... Variety of Items at affordable Prices... Really satisfied about the service... Highly recommended for anyone who's Seeking for a Goof Shopping Experience ❤”

Helpful Report

Posted 4 years ago

“LightInTheBox it's an amazing place I have seen before to buy anything you like you can get it so fast and quickly and also with a good quality product,”

Helpful Report

Posted 4 years ago

“Great work guys 👍 it's really very nice and interesting platform. Best ever shipping company. Very useful and safe online shopping delivery. I like it very much”

Helpful Report

Posted 4 years ago

“Good quality products. I like the fact that the goods I ordered were delivered to me safely even though it took a little longer than I expected.”

Helpful Report

Posted 4 years ago

“I have used their service they provide service very carefully”

Helpful Report

Posted 4 years ago

“It's actually a best international shipping company and also easy to use and it's safe and secure so I wants to recommend it .thanks”

Helpful Report

Posted 4 years ago

“Good of shipping and online shoping company .really trusted company .recommend it”

Helpful Report

Posted 4 years ago

“I found them as a result of a Google search. My items arrived in good time and both have been put through their paces. I'm really happy with both and am about to reorder the gloves again which are great for my runs. Following my review my query was dealt with promptly and fairly. I have no complaints and intend to become a repeat buyer if all the products are as good quality as the two items I have already purchased.”

Helpful Report

Posted 4 years ago

“This is very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly.”

Helpful Report

Posted 4 years ago

“I ordered goods on the 8th of December and after seven days my goods were delivered. It was good doing business with you. thank you”

Helpful Report

Posted 4 years ago

“LightInTheBox it's an amazing place I have seen before to buy anything you like you can get it so fast and quickly and also with a good quality product,”

Helpful Report

Posted 4 years ago

“Wow!this site is trustworthy. I order my product somedays ago and got on time.thanks to the team.”

Helpful Report

Posted 4 years ago

“I recently just found out about this company and trust me they have amazing and good customer service”

Helpful Report

Posted 4 years ago

“Ótimo, site compro tudo sem sair de casa e o melhor que e confiável, diferente de outros sites que até hoje não recebi meus produtos mas em fim agora já sei !! Muito obrigado !!”

Helpful Report

Posted 4 years ago

“Its amazing light box,i feel so happy but its right side of box have improve for lots of quality.”

Helpful Report

Posted 4 years ago

“This is my first time buying from this company and honestly it's not bad at all, i really liked the prices, the quality of the product that i received is nice, the only thing that bothered me is the shipping time, it was not fast enough. but overall i totally recommend this company”

Helpful Report

Posted 4 years ago

“Delivery is fast and prompt. I recommend this for everyone”

Helpful Report

Posted 4 years ago

“I am satisfied with the service, it is a good online site to shop, the delivery is good and the quality is good”

Helpful Report

Posted 4 years ago

“Wow just amazing. I think it is one of the best international shipping online shopping company that is very helpful to everyone & we can easily shopping for this company. Besides it has a quality that haven't other online shopping market place and that gives us really good service. So finally I told that this company service is just awesome. Thank you so much for this service.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews