LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is an international shopping site.It has variety of items in genuine rate.Very trusted and reliable.But onething,its delivery time is too late.It should be earlier.”

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Posted 4 years ago

“Very good company. The products are with high quality. It's easy to use the website. I recommended this company to everyone.”

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Posted 4 years ago

“This item sits perfectly on my wall. Delivery took a bit of time however I am so pleased with my purchase. the numbers snapped quite easily if you try to pull out once stuck on wall. good thing is it doesnt peel off wall painting. cracks are not noticeable however be careful to pull too hard. came with a measuring guide to help place the numbers in the right places. I am well delighted. Thank you”

LightInTheBox 5 star review on 14th January 2021

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Posted 4 years ago

“Its great, check out its 'Hi 2021' the futuristic products, especially the watch band for Huawei, the LED bike lights, all are so futuristic, although the prices appear to be slightly higher than what I was expecting.”

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Posted 4 years ago

“They exceeded my expectations. Delivery was timely”

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Posted 4 years ago

“It's an amazing company , there services in international shipping online shopping are so amazing and Sometimes delivery r late but all things are superbs.!!Good customer service. I would like to recommend all.”

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Posted 4 years ago

“Great the prices are good I buy many things from this site it's amazing.”

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Posted 4 years ago

“i love this site ,, and i am happy to say that this the best site for me ..it's very helpful for me”

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Posted 4 years ago

“The application is good in time of using it.”

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Posted 4 years ago

“Variety of different products are available here. So many options are present to choose from. Good customer and shipping service as compare to others. Simple and easy user interface. Loved it.”

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Posted 4 years ago

“Light In The Box is a very good online store.I buy 6 product from here.All products are original and their delivery is so fast. But one bad side is the price of the products is little bit high.But after all this is a good online store.If anyone want to bye original product then Light In The Box Reviews is the best choice for you.”

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Posted 4 years ago

“This International shipping online shopping company is too good. Their product quality is also too good. But they do not give much discount.”

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Posted 4 years ago

“This is one of the best online shoping site.all product are good.i like this site.”

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Posted 4 years ago

“I have been extremely happy with my order . Products are in very good condition and exellent quality, Out Some Of Delivery Time, but it was so cool experience !”

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Posted 4 years ago

“good deliver delivery was quite quick according to the site so no problem, they'll be here in time for Christmas... good service keep it”

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Posted 4 years ago

“This is one of the best online shopping on my shopping list, I love their Swift response and customer experience, i once had a bad experience with an online store but lightInTheBox is best of them.”

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Posted 4 years ago

“I needed a very good company for my delivery and on searching online I came across Light In The Box. I decided to give it a try and I must say that they out performed my expectations. They are prompt and trustworthy”

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Posted 4 years ago

“I love the jewelry, shoes and bags my cousin got from them,good qualities and affordable price and they have the best shipping method for expedited like us..so awesome”

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Posted 4 years ago

“My shopping experience with lightinthebox.com has been nothing but amazing!This is my first time to buy a dress from Light in the box. I received all my items as they are. Their customer service is so good and they have a wide range of amazing products.”

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Posted 4 years ago

“This is best and trusted shipping online shoping company .good coustmer services .i recommend this company for you.this is real company”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews