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LightInTheBox Reviews

3.8 Rating 9,291 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,291 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Great communication. Quality products.
Helpful Report
Posted 3 years ago
the t shirt is awesome.it is also well made and delivery was quick
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Posted 3 years ago
unfortunetly i have not received a payment on my account as agreed for goods that were to small .
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Posted 3 years ago
My items arrived and one was marked and one wasn't as expected so not suitable. However the return communication took a while and postage was expensive to return so I had a refund of 60% and kept the item. Not ideal but that's what my experience was.
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Posted 3 years ago
Lovely dress really happy with although it was very long and have had to have it turned up
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Posted 3 years ago
Very good quality and quick service
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Posted 3 years ago
The clothes are really lovely, howeber be carefull of sizeing,, as really small. The company keep you informed at all times, so you know when to expect your items. All in all great.
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Posted 3 years ago
Beautiful items. Gorgeous on.
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Posted 3 years ago
I bought a selection of dresses and tops from LightInTheBox. The quality surprised me - really good fabrics the styles are just like the photos and fit is true and perfect. thank you for restoring my faith in on-line ordering ! You were a pleasure to deal with and kept me informed all along the way
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Posted 3 years ago
My order was absolutely amazing and my mom really loved her dress. I don't think they any anything that lightinthebox needs to improve
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Posted 3 years ago
excellent value for money
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Posted 3 years ago
first Chinese company that gets the size right Clothing is good quality Which makes a change. Iam buying with confidence
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Posted 3 years ago
Dream catcher is abs gorgeous arrived before time well packed would recomend
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Posted 3 years ago
Very pleased with the whole service. Product arrived in good time and the sizing was true to description.
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Posted 3 years ago
I am delighted with my blouse. It’s exactly as described. Fits perfectly and is veruy comfortable. Its also gret wuality material. I will definately be sending more orders. Thankyou.
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Posted 3 years ago
First time ordering from you, was highly delighted with my order will certainly order again.
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Posted 3 years ago
The garment was good quality and colour as seen. The weave wasnt as loose as expected, more like shirt material, but 100% cotton as advertised. The delivery time was good.
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Posted 3 years ago
I bought an outfit to wear for my daughter's wedding. It fits beautifully and looks amazing.
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Posted 3 years ago
4 out of 5 would have been 5 out 5 only for the very high cost of shipping
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Posted 3 years ago
The dresses are all very well made and my parcel arrives very quickly. I love wearing your dresses and the prices are very competetive. Thank you.
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Posted 3 years ago
LightInTheBox is rated 3.8 based on 9,291 reviews