LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my goods thank you”

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Posted 3 years ago

“Very nice app. Easy to use. All the money goes to the.... Just brilliant. Everything you need.”

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Posted 3 years ago

“I bought the t shirts for my son who loves them. they are very well made and the print on them is awesome.”

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Posted 3 years ago

“Have bought some really lovely dresses from Light in the Box. Items were delivered very quickly to Ireland. Really great value. Highly recommend”

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Posted 3 years ago

“Loved me dress. I am a size 10 - the dress is a little on the large size.”

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Posted 3 years ago

“All Good - Lightin The box have sent me several orders, very easy and straightforward to deal with, no hidden charges, delivered on time - good quality products - All Good”

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Posted 3 years ago

“Good delivery, great item can’t wait to be in the pool with the grand children. There gonna love them. Thank you.”

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Posted 3 years ago

“Always glad to wear well tailored cloths”

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Posted 3 years ago

“I recently purchased various hair pieces from Lightinthebox and I was very impressed with the quality, robust and secure packaging and on time delivery. I will definitely order again. Thank you Lightinthebox.”

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Posted 3 years ago

“The 2 dresses were 4 out of 5 because the sizes seem to be smaller than ordered. 18 uk comes as 16 UK”

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Posted 3 years ago

“Great stuff thanks 👍”

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Posted 3 years ago

“LightInTheBox is great shopping app with unique products that let there consumer have variety when shopping. From buying electrons to the latest fashions LightInTheBox has great products for everyone, I have frequently purchased from the a few times and all the product were as efficient. Great app to use recommend for everyone”

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Posted 3 years ago

“Really user friendly app and website. Great range of stylish, well made and affordable clothing.”

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Posted 3 years ago

“Excellent customer service. I had an issue and it was dealt with promptly.”

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Posted 3 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 28611419 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 3 years ago

“I purchased a top it seems good quality also I really like there tops on website I will order again”

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Posted 3 years ago

“Very pleased with all the items purchased. Great value for money, true to size and fast shipping of articles ordered. Highly recommend this company.”

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Posted 3 years ago

“love the clothes and the prices a lot of variety”

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Posted 3 years ago

“I have had two orders fromLightinThe Box shirts for me and tops for my wife both lots are excellent we have told friends how great the material is. good luck to the firm”

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Posted 3 years ago

“Everything is cool!”

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Posted 3 years ago

“Very disappointed in the quality of the items. I ordered a pair of earrings I received 1 earring. The little brooch was pretty not worth the long wait and the expense”

Helpful Report

Posted 3 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 28572209 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews