LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4 out of 5 would have been 5 out 5 only for the very high cost of shipping”

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Posted 3 years ago

“The dresses are all very well made and my parcel arrives very quickly. I love wearing your dresses and the prices are very competetive. Thank you.”

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Posted 3 years ago

“Quick delivery good fit on the ska polo shirt I ordered just like in adverts as described thanks once again will use these again from England”

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Posted 3 years ago

“Luvin the T-shirts I ordered last time. They fit well and are very comfortable. They are good summer clothes x”

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Posted 3 years ago

“Items ordered are good, down side is delivery times”

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Posted 3 years ago

“Excellent service, postal service works fine within the time. delighted with all my purchases.”

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Posted 3 years ago

“Good quality perfect for the job”

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Posted 3 years ago

“So far goods received have been good quality very good prices and delivered on time. Got no comaints at all”

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Posted 3 years ago

“At the moment I am very happy with the quality, price and speed of delivery of your products. I have even encouraged my sister to use your app and she has ordered products from yourselves. 1 thing that you could include is leg length in trousers. Personally I won't order trousers unless I know how long the leg is.”

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Posted 3 years ago

“I am really pleased with my recent purchase from this site, which was easy to navigate and has some fabulous tops to browse. The ordering process was straightforward and the quality of my tee shirt is excellent, as is the price. The fit was good too. I went by the sizing chart, ordering a medium size and it measures as stated. I would definitely order from this site again. I was kept abreast of the progress of my package from ordering to receiving. So, thank you very much for opening up a whole new world of tops that fit, feel and look great.”

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Posted 3 years ago

“Great service arrived quickly Happy with ghe product”

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Posted 3 years ago

“It's really difficult to choose what we DON'T want to buy. This is my favourite company and website. I've told everyone it.”

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Posted 3 years ago

“The Tankini was good quality and as described,I would recommend getting a size up though.”

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Posted 3 years ago

“Just received my second order from this company.I cannot fault the service.Very easy to keep a track from start to finish.The tops ordered are lovely .Material very soft and lovely fit.Very happy.would thoroughly recommend.”

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Posted 3 years ago

“Very good service will use again”

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Posted 3 years ago

“Really pleased with my purchases! They look amazing ! Thankyou so much !”

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Posted 3 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 28448641 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 3 years ago

“This is no BS I love lightening box T-shirts they are so cooling ( well actually its the material they are made from) I bought 1/2 dozen once and just received my next order of 10 love them, will definitely get more in the future. just one thing their sizes are a bit on the small size so order one size bigger than you usually buy”

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Posted 3 years ago

“Purchased Hubby golf shirt took a few weeks to come but we'll worth it have ordered hubby a couple more good value x”

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Posted 3 years ago

“Great value and excellent rewards. Items may take a wee while to arrive but worth the wait. Great updates”

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Posted 3 years ago

“Lightinthebox is easy to use with great prices. Love the sizes with the clothing as it can be hard to fine bigger sizes. Just got warm slip on shoes for the cold days great fit.”

LightInTheBox 5 star review on 21st March 2023

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews