LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Have bought a lot of things over the last few months from dresses for a wedding to tops and I have to say I am so very happy with the quality of the items would recommend having a look”

Helpful Report

Posted 3 years ago

“Sizing can be a bit suspect, UK sizing very different. I would suggest ordering 1 or 2 sizes bigger Quality of some goods are inferior than appears in pictures, many tops are see through not shown in pictures. Designs are great and not found in UK sadly and the selection of colours are brilliant. Overall you have to take care in ordering but when the item fits and quality is good then you can end up with a smashing and unusual outfit”

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Posted 3 years ago

“Great communication. Quality products.”

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Posted 3 years ago

“the t shirt is awesome.it is also well made and delivery was quick”

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Posted 3 years ago

“unfortunetly i have not received a payment on my account as agreed for goods that were to small .”

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Posted 3 years ago

“My items arrived and one was marked and one wasn't as expected so not suitable. However the return communication took a while and postage was expensive to return so I had a refund of 60% and kept the item. Not ideal but that's what my experience was.”

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Posted 3 years ago

“Lovely dress really happy with although it was very long and have had to have it turned up”

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Posted 3 years ago

“Very good quality and quick service”

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Posted 3 years ago

“The clothes are really lovely, howeber be carefull of sizeing,, as really small. The company keep you informed at all times, so you know when to expect your items. All in all great.”

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Posted 3 years ago

“Beautiful items. Gorgeous on.”

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Posted 3 years ago

“I bought a selection of dresses and tops from LightInTheBox. The quality surprised me - really good fabrics the styles are just like the photos and fit is true and perfect. thank you for restoring my faith in on-line ordering ! You were a pleasure to deal with and kept me informed all along the way”

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Posted 3 years ago

“My order was absolutely amazing and my mom really loved her dress. I don't think they any anything that lightinthebox needs to improve”

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Posted 3 years ago

“excellent value for money”

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Posted 3 years ago

“first Chinese company that gets the size right Clothing is good quality Which makes a change. Iam buying with confidence”

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Posted 3 years ago

“Dream catcher is abs gorgeous arrived before time well packed would recomend”

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Posted 3 years ago

“Very pleased with the whole service. Product arrived in good time and the sizing was true to description.”

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Posted 3 years ago

“I am delighted with my blouse. It’s exactly as described. Fits perfectly and is veruy comfortable. Its also gret wuality material. I will definately be sending more orders. Thankyou.”

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Posted 3 years ago

“First time ordering from you, was highly delighted with my order will certainly order again.”

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Posted 3 years ago

“The garment was good quality and colour as seen. The weave wasnt as loose as expected, more like shirt material, but 100% cotton as advertised. The delivery time was good.”

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Posted 3 years ago

“I bought an outfit to wear for my daughter's wedding. It fits beautifully and looks amazing.”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews