LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,254 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The services that are provide by the company is great and also a valuable, The staff support of the company is good and also the the facilities that provide by the company is outstanding”

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Posted 4 years ago

“i orderd a shirt and i received it on time the quality is good and iam completely satisfy with it”

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Posted 4 years ago

“Lighht in the box thật sự rất tuyệt vời, tôi rất thích”

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Posted 4 years ago

“I'm very happy on with there service that delivery 🚚🚚 is very very fast ⏩. When ever I buy any product through the platform it receive very fast I recommend my friends and family to shop”

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Posted 4 years ago

“Their are good and awesome services”

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Posted 4 years ago

“Amazing online shoping place I oredere two shirts which I recieved via postal system in a day I give them 5 stars.”

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Posted 4 years ago

“Good job I like it you are a good employer”

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Posted 4 years ago

“Best shopping experience ever,And the customer support also as good,Fastest delivery with no compromise in the quality”

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Posted 4 years ago

“Sellers are easy to communicate with. Shipping services are really fast!”

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Posted 4 years ago

“Really love it! Ima be back when my Mom needs it again!”

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Posted 4 years ago

“One of the best of online shopping website i have heard ever. Loved to see such online great website. I loved the all the services that this company/ Website provided to their customers. They provided us best and cheapest price for the everything we purchased from the stores. Return and refund are also available if any problems are occured during the purchase time. All the things i loved from this online company Light In the Box .”

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Posted 4 years ago

“This is a good service that I really like. Good quality, I will spend my money on this service many more times.”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

“You are amazing thank you so much... I'll recommend you to everyone.”

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Posted 4 years ago

“Very useful product in good price and good customer service .....good delivery”

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Posted 4 years ago

“Great so amazing Great selection of clothes with big discounts and fast delivery that I ordered a roblox hoodie for my nephews incoming birthday.”

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Posted 4 years ago

“Its much interesting and best online shopping way I have use it many times”

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Posted 4 years ago

“Maurice Haslam Excellent company to deal with, quick delivery, any problems sorted without any fuss. And good service l like Always this company. It is great”

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Posted 4 years ago

“i have superb experience with the small box....i get the dekeivery on time....price is also cheap than others...And customer service is superb...They deal like you a family...”

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Posted 4 years ago

“Good project”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,254 reviews