LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

““Light in The Box” is the best and fastest online shopping service provider. I order almost everything which i need from “Light in The Box”. And i prefer it on other paltfoms in delivery service. Because its super fast.”

Helpful Report

Posted 4 years ago

“This the most useful plartfrom for online shoping.. I am very trustfull on this website.. So good website for shoping”

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Posted 4 years ago

“This is the best online shopping company I have worked with, their delivery is fast, safe and less expensive. The people writing a negative review about this company, only have aim to destroy the company's reputation.”

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Posted 4 years ago

“The best shopping websites are easy to navigate, have great prices, and offer exceptional customer support.”

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Posted 4 years ago

“Good product, good price, good service... Super Fast Shipping! Thank You!”

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Posted 4 years ago

“I appreciate their service, the product is very good and makes me satisfied. I have purchased 5 times and both feel great about their quality and delivery time. Fast shipping on time delivery. Highly recommend!!”

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Posted 4 years ago

“It is the best app I have ever seen”

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Posted 4 years ago

“Best online shop ever with nice products, excellent customer service and timely deliveries.”

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Posted 4 years ago

“I really satisfied the service I received I was fully taken care of and I'll surely come back the product is amazing and I know it's going to last.”

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Posted 4 years ago

“It was my best ever excellent online shopping experience. They are doing such great job, very professional staff behind this ... Appreciated . Thanks for ur services”

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Posted 4 years ago

“I ordered wireless shock proof push up bras and paid online. First after ordering, I did not get any confirmation of order and the product I got during delivery was totally different than I ordered. It was something else, not as I ordered. It was of very very cheap quality product. I have uploaded its pictures. Can someone tell how to get refund or the product I ordered. Pls send me link pls. I recommend not to trust this as I had really bad experience.”

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Posted 4 years ago

“Happy shopping .I ordered different stuff from this site and it's been a great experience. Delivered on time and it is a awesome place to shop”

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Posted 4 years ago

“Very good company.They have good customer service.I really reccomended”

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Posted 4 years ago

“This is one of the best retaoil shop online to buy your favorite products and very nice and good quality products”

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Posted 4 years ago

“My experience for this it's owsome. I recommend to all guys.”

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Posted 4 years ago

“Amazing experience! delivered at given time and very polite customer service. Thank you for the very good product.”

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Posted 4 years ago

“Great range and prices. It is nice app and easy buying stuffs. Delivery service is also good. If you don't satisfy your order you can return it, I like that.”

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Posted 4 years ago

“I just love their product... I order some things for my family and they Really loved it...the quality is pretty impressive here...I will recommend to you guys”

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Posted 4 years ago

“The truth is that this company can say that it is reliable, my orders come to me fast for sure, I make sure and check the details of what I am going to buy so that there are no misunderstandings.”

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Posted 4 years ago

“My online shopping experience with this platform is quite amazing. I got the things exactly as they are described and this is the main thing about any online shopping platform.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews