LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products, many attractive promotions, reasonable prices, fast shipping, friendly customer service”

Helpful Report

Posted 4 years ago

“Wow ,this is super Shopping web site , You can get everything you need”

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Posted 4 years ago

“No words to tell amazing experience. Customer service is very good and friendly. I can 100% recommend for others your service. My order received very fast”

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Posted 4 years ago

“This is very critical circumstances in our world. Covid -19 is increasing day by day. But we need to bay many nacesary things. That whay online shopping is very important for us .”

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Posted 4 years ago

“Shipping & Delivery is good”

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Posted 4 years ago

“Very best i am very happy keep it up.”

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Posted 4 years ago

“Delivery is on time and good affordable price worth to buy the thing from this company. you can buy things from here”

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Posted 4 years ago

“This is really good online Service. I am really satisfied on my last order.They maintaint there rules and timely receive my products. Thank you Light in tje box for your honesty work.like it❤️”

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Posted 4 years ago

“I have good experience in this online shopping I was very much excited with this very good excellent customer service and amazing delivery partner.”

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Posted 4 years ago

“Great selection of clothes with big discounts and fast delivery that I ordered a roblox hoodie for my nephews incoming birthday.”

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Posted 4 years ago

“I have purchased formal shirts from this site. The product is really very nice. The matrial and fabric quality is very good and skin friendly too. The price is also very reasonable. I am fully satisfied with the purchase and highly recommend to all for purchasing this site.”

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Posted 4 years ago

“i am really happy for the speed delivery that they carry out. this is so far the best I have used”

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Posted 4 years ago

“Really very good project”

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Posted 4 years ago

“It is an excellent and very reliable online shopping center. I bought on this site and I am very satisfied with my product.”

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Posted 4 years ago

“nice work . I love to join u.”

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Posted 4 years ago

“This is a wonderful and amazing online shopping services for us . I am very interested in this shopping services. If you love wearing cozy sweaters, sipping on comforting hot beverages, and planning the ultimate hygge fest at home, winter is a welcome change. But if the shorter days and colder nights are getting you down,”

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Posted 4 years ago

“Excellent customer service, quick refund when I received faulty item, great communication.”

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Posted 4 years ago

“I ordered a dress for my granddaughters wedding july 27 and it's deliverd today! That's wow! Good work Keep up!”

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Posted 4 years ago

“Great one! I ordered a shirt and I got delivered in time without delaying. The quality of the product is also stunning. The packing the cloth...Everything is gorgeous. I shall recommend everyone to try this products. You will surely love it”

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Posted 4 years ago

“This is very good,and useful shopping thing......and very honest full shipping method...I'm so happy to this service...... thank you all”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews