LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,254 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This online shopping company provides very good quality products, and in case of returning or refund issues handling of customer services is very responsible. At time of delivery is very preferred.”

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Posted 4 years ago

“I have never felt this happy before.”

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Posted 4 years ago

“This company service is very good and product quality is very awesome. Customer service is very helpful.”

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Posted 4 years ago

“Nice project bro I like it 😘😚”

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Posted 4 years ago

“This is one of the best platform for online shopping A great experience of shopping from this platform.”

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Posted 4 years ago

““Light in The Box” is the best and fastest online shopping service provider. I order almost everything which i need from “Light in The Box”. And i prefer it on other paltfoms in delivery service. Because its super fast.”

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Posted 4 years ago

“This the most useful plartfrom for online shoping.. I am very trustfull on this website.. So good website for shoping”

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Posted 4 years ago

“This is the best online shopping company I have worked with, their delivery is fast, safe and less expensive. The people writing a negative review about this company, only have aim to destroy the company's reputation.”

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Posted 4 years ago

“The best shopping websites are easy to navigate, have great prices, and offer exceptional customer support.”

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Posted 4 years ago

“Good product, good price, good service... Super Fast Shipping! Thank You!”

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Posted 4 years ago

“I appreciate their service, the product is very good and makes me satisfied. I have purchased 5 times and both feel great about their quality and delivery time. Fast shipping on time delivery. Highly recommend!!”

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Posted 4 years ago

“It is the best app I have ever seen”

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Posted 4 years ago

“Best online shop ever with nice products, excellent customer service and timely deliveries.”

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Posted 4 years ago

“I really satisfied the service I received I was fully taken care of and I'll surely come back the product is amazing and I know it's going to last.”

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Posted 4 years ago

“It was my best ever excellent online shopping experience. They are doing such great job, very professional staff behind this ... Appreciated . Thanks for ur services”

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Posted 4 years ago

“I ordered wireless shock proof push up bras and paid online. First after ordering, I did not get any confirmation of order and the product I got during delivery was totally different than I ordered. It was something else, not as I ordered. It was of very very cheap quality product. I have uploaded its pictures. Can someone tell how to get refund or the product I ordered. Pls send me link pls. I recommend not to trust this as I had really bad experience.”

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Posted 4 years ago

“Happy shopping .I ordered different stuff from this site and it's been a great experience. Delivered on time and it is a awesome place to shop”

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Posted 4 years ago

“Very good company.They have good customer service.I really reccomended”

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Posted 4 years ago

“This is one of the best retaoil shop online to buy your favorite products and very nice and good quality products”

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Posted 4 years ago

“My experience for this it's owsome. I recommend to all guys.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,254 reviews