LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's very good company. I'm satisfied for their service. Very User friendly and reliable.”

Helpful Report

Posted 4 years ago

“I had a very good shopping experience from this company. Good quality products and on time delivery. Amazing service provided by them.”

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Posted 4 years ago

“The shopping experience in this is very good very fast process and the UI of this is very user friendly.”

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Posted 4 years ago

“Wow-what a great website. I have good experience with this site. My order is complete and I am great appreciative with this site.”

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Posted 4 years ago

“Now a days Online shopping is the best dependable site. As a result we should buy all product under Online shopping market in this pandamic covid 19”

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Posted 4 years ago

“Great" I oder shirt and two pents then delivered 2days I am happy for timing Thanks.”

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Posted 4 years ago

“I love to do online shopping. I really love the idea of home delivery. We can also return things and I love this idea to make costumer feel easy.”

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Posted 4 years ago

“Top Notch experience for me. Really loved shopping because of the product quality plus the delivery speed. The customer support is just out of the world.”

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Posted 4 years ago

“Excellent service delivery ordered and got my products in no time. Very fast and reliable I'm really happy light in the box, keep it up.I'm Just impressed This.!!!”

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Posted 4 years ago

“This website is very helpful. Everyone should use this site.”

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Posted 4 years ago

“great, Light In The Box is a very right choice for everyone, very very good service.”

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Posted 4 years ago

“Bought quickly and easily! My orders arrived early and in perfect condition!”

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Posted 4 years ago

“great post”

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Posted 4 years ago

“In such covid time..I always prefer to do online shopping..and in this process Light In The Box platform helps me a lot...This is the best online shopping platform..I got my every delivery on time..with great services...Thanks Light In The Box.”

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Posted 4 years ago

“Amazing Place For Online Shopping. Highly Recommended. Happy Shopping ❤”

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Posted 4 years ago

“I had very good experiences dealing with this shop. I got my every product on time and the staff of this company is very kind and friendly. I love this their services and recommended to everyone.”

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Posted 4 years ago

“This is great online shopping best platform real i like it app 🥰😍😍”

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Posted 4 years ago

“After using this onlineshopping for more than 5 months i can say that it really Satisfied the user demand. The delivery is more faster than expected. The customer dealing is really good .”

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Posted 4 years ago

“very legit website for online services. The products are genuine and I recommend everyone to visit.”

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Posted 4 years ago

“I must say it’s one of the best online shopping experience I’ve ever had, love your customer service, not to mention my package was delivered so quickly.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews