LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for this this a good quality of shirts I loved them and give them 5 🌟”

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Posted 4 years ago

“Great site. Really great!!! I will recommend you to use this. Such a useful site.”

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Posted 4 years ago

“I like shopping online a lot”

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Posted 4 years ago

“It is a awesome delivery system and good product for customers”

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Posted 4 years ago

“its so helpful”

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Posted 4 years ago

“Light In The Box is a great online shopping place where people can find things of there choice.Services are very good and staff is corporative.I ordered a dress which i received in a few days.Im giving 5 stars.”

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Posted 4 years ago

“It's very helpfull for costomers.”

LightInTheBox 5 star review on 2nd August 2021

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Posted 4 years ago

“Nice pojact”

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Posted 4 years ago

“This is so amazing and great.”

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Posted 4 years ago

“I love the way the serves”

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Posted 4 years ago

“Wow very nice service provide and my shopping experience very nice his facilities so helpful and his staff very nice behaviour”

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Posted 4 years ago

“Trusted shopping platform. Here I can buy the necessary items. But besides that, there are also some weaknesses, that is, the customer care part is not really good”

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Posted 4 years ago

“A great online shopping place to get everything you need I order a shirt order takes place in 3 days nice work”

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Posted 4 years ago

“This website is very good.visit this website and shopping now . I love this website”

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Posted 4 years ago

“wow really amazing. this company is really great. i order 7 products & they deliver very quickly. this is best platform i ever seen. i think everyone link this platform.”

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Posted 4 years ago

“I am very happy to see Light in the box. It is amazing.”

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Posted 4 years ago

“Very good shoping experience with the company. Good quality and very good behaviour. Thank you”

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Posted 4 years ago

“Awful Company Took ages to Arrive I really liked the product, it seems to be very good and practical to use. Tried to return but due to paying by PayPal u r not registered as an account so u just go round and round and give up Would never buy here again!”

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Posted 4 years ago

“After using this onlineshopping for more than 5 months i can say that it really Satisfied the user demand. The delivery is more faster than expected. The customer dealing is really good .”

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Posted 4 years ago

“This is site very useful shopping”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews