LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So Amazing site”

Helpful Report

Posted 4 years ago

“This is the best shopping site. The services are fast and good. The product quality is also good and the delivery time is fast.”

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Posted 4 years ago

“Fast and efficient service.”

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Posted 4 years ago

“This site is very useful for us for shopping and they provide good products. I am really satisfied to use their service. Thank you.”

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Posted 4 years ago

“Best Online shopping site. I like this site.”

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Posted 4 years ago

“So nice good shopping site wow”

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Posted 4 years ago

“Interesting price fast delivery good job.”

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Posted 4 years ago

“I am really very pleased with their service. They are very responsive and cooperative. With minimilum hassle. I will buy from then again and again. Thanks”

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Posted 4 years ago

“Nice,,, I shop here,, This is safe and secure,,, and first delivery,,, I love it”

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Posted 4 years ago

“Online shopping is very helpful to use we all love it. When we are can't go anywhere in lockdown it's best choice for online shopping.we love it so much.”

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Posted 4 years ago

“this is really ab amazing online shopping,i already ordered many orders and got everything successfully,i strongly recommend to use this”

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Posted 4 years ago

“seriously this is my favourite and I am very satisfied with This.Lighy box❤️ is very helpful.I am very comfortable with this and I will suggest everybody to support it.All the best🥰.I have been using this for 3 months and I have a lot of good experience about the Light box app!”

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Posted 4 years ago

“They provided a great service at low cost”

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Posted 4 years ago

“Please, please, do not use this company. Impossible to locate return information, goods are the worst I’ve ever come across. Clothing arrived not as advertised. Email addresses do not exist. Really not sure how this outfit is surviving. I’m unable to process a return as their web site is on a carousel consistently going to questions and answe”

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Posted 4 years ago

“Shipping & Delivery is good”

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Posted 4 years ago

“this is an very amazing and good platform. i like this”

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Posted 4 years ago

“This is a very safe and reliable place. Very well I like this,the staff here is very efficient, very reliable to do our work quickly, easily and safely Good place, I recommend this place to you, thank you”

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Posted 4 years ago

“Nice app have a nice dram”

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Posted 4 years ago

“Yeah its a great thatt gives fully satiisfaction.. i appericaiate you on this ssuccess.”

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Posted 4 years ago

“They provide high quality service. I highly recommend everyone to try their service. Trust me you will like it.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews