LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items purchase t shirts 1 purple & 1 grey with egg on!. Great fit & size. Maybe get the medium size next time.”

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Posted 4 years ago

“Very pleased with my cushion lovely material Just as advertised and very good price”

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Posted 4 years ago

“I ordered two T shirts for my twin grandchildren's birthday and the tracking system and quick delivery time really surprised me. The shirts were exactly as described and of good quality. i will certaily use this company again”

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Posted 4 years ago

“this company is great, quick delivery, items purchased fit well and are comfortable and light weight to wear , full marks would purchase again, and recomend”

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Posted 4 years ago

“Fabulous product”

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Posted 4 years ago

“Good service my purchase arrived quickly and was of good quality.”

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Posted 4 years ago

“So far so good. Ordered a few t-shirts and all have been the perfect size and just as described. They have a nice selection of unique styles that I like so plan to buy a few more. Overall positive experience so far.”

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Posted 4 years ago

“Received my order very quick, & was very happy with it also good quality. It's a gift for my daughter & I know she will love it.”

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Posted 4 years ago

“The products quality is amazing. Customer service team are very helpful and responsive. Delivery service is very efficient and easy to track. Thank you light in the box for delivering all of that qualities.”

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Posted 4 years ago

“Very good service, no problems. Thank you.”

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Posted 4 years ago

“Very recomended,was ordering the dress and Im soo happy,top quality,fast delivery”

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Posted 4 years ago

“Lovely watch. Very pleased with purchase”

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Posted 4 years ago

“Can't believe how shopping with lightinthebox so easy delivery is great”

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Posted 4 years ago

“If you want something original go to L.I.T.B. From quirky Ts to Insane hoodies you will always find something to enhance your collection. The prints are out of this world and comfortable too. Delivery is awesome considering the distance. I'm in the U.K. and receive goods about a week from purchase. Always worth the wait. Kirk out”

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Posted 4 years ago

“Item I ordered was much better quality than I expected, definitely going to order another 2 pairs”

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Posted 4 years ago

“Excellent earbuds can hear music and talk on the phone Loud and clear. Best buy and it's worth it.”

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Posted 4 years ago

“I collect my order I am Very Happy Thanks”

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Posted 4 years ago

“Always a pleasure dealing with this company. The clothing is of a very high standard and delivery is quite quick”

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Posted 4 years ago

“Great products such as 3d Tshirts that look fabulous and you don't find anywhere else”

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Posted 4 years ago

“Loved my dress good quality and fits perfect will definitely order again thanks lightinthebox .”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews