LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wowww amazing experience and best service for here I am really like it and I am strongly suggest to my friends.”

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Posted 4 years ago

“i have great experience i love it and i hope everyone will be satisfied”

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Posted 4 years ago

“easy shop, nice price, wide range of products.”

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Posted 4 years ago

“Great shirt and caused all the expected comments.”

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Posted 4 years ago

“Ordered a top recently which was received quickly The item is lovely quality and i have ordered another Will continue to use this site”

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Posted 4 years ago

“Very satisfied with the customer service. Very cooperative and patient. Tried their best to compromise and make both the customer and the seller happy.”

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Posted 4 years ago

“this fascinator is so beautiful i brought for my daughters up and coming wedding. If you are looking at this please buy it i promise you will not be disappointed even better i got it the sale”

LightInTheBox 5 star review on 27th July 2021

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Posted 4 years ago

“Excellent service, quality items fantastic value for money”

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Posted 4 years ago

“I am delighted with my dress. Of good quality and reasonable cost. Quick delivery. Thankx Lightinthe Box.”

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Posted 4 years ago

“Great quality products and a very fast delivery. Well worth the money...”

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Posted 4 years ago

“very happy”

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Posted 4 years ago

“I stupidly looked on the company reviews after & thought what had I done, I’d been scammed. How wrong I was! My order was delivered in suitable time and the dresses are stunning & fit perfectly. Thank you”

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Posted 4 years ago

“Good fast service Watch good quality.”

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Posted 4 years ago

“Both shirts arrived on time, if not a bit early. Quality is good. One shirt had a spelling mistake on it but doesn't affect the quality considering the price.”

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Posted 4 years ago

“Brilliant service, fast delivery and excellent quality. Exactly as stated”

LightInTheBox 5 star review on 20th July 2021

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Posted 4 years ago

“Very pleased so far with LightIn TheBox. I have purchased three amazing dresses and some bicycle lights, all good quality products. The time it takes for them to arrive is relatively good considering that my products have come from China. I highly recommend!”

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Posted 4 years ago

“Very happy to buy on this online shop - unbelievable fast shipping and affordable prices.”

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Posted 4 years ago

“It's a amazing website, with top quality things to buy”

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Posted 4 years ago

“So far so good! Delivered in an acceptable time frame and reviews made me feel confident the product was of quality. And it was!”

LightInTheBox 5 star review on 13th July 2021

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Posted 4 years ago

“Easy to order .easy size conversion . Quick delivery. Very happy with product at reasonable price”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews