LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is one of the best online shopping company. there are product delivery are good and easy. Customer service are good. My problem solve only 1 Hours . They are very helpful and friendly. thanks lightinthebox.”

Helpful Report

Posted 4 years ago

“Online shopping is very helpful and time saving, as well as in present scenario of covid-19 lock down, it is very safe for ourself as well as our families and beloved ones to stay home and stay safe and enjoy online shopping.”

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Posted 4 years ago

“Best website to shopping online. There are many offers to you. Great shopping Platform 💯❤️❤️❤️”

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Posted 4 years ago

“Good company .trusted it..really recommend it..”

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Posted 4 years ago

“This place has thousands of options and their staff is very professional and helping. My experience with this website was very satisfactory.”

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Posted 4 years ago

“It's very helpfully, customer service, price, delivery, returns & refunds is amazing persons is good. Awesome website. I love this website. Everyone use and like us.”

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Posted 4 years ago

“Good service provider. I like the service provided link delivery return and refund.”

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Posted 4 years ago

“Online shopping is the best place.Now a day it is a good site.”

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Posted 4 years ago

“Light in the box has the fastest delivery and the user experience is so good it just feel like a best friend”

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Posted 4 years ago

“This is a very helpful international shipping online shopping company. It helps me very well.”

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Posted 4 years ago

“This is the best online website that gives us oppurtunity to shop different kind of things and the interface is very good.They deliver the time within time .Thanks for such a good services.”

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Posted 4 years ago

“Whoa, what a great and wonderful company, their product are of good quality.”

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Posted 4 years ago

“That's very Amazing🥰”

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Posted 4 years ago

“It is the best company. Great service. I have a experience. Very appreciate for me.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“this is a great shopping site, I have bought a lot of things here and am completely satisfied”

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Posted 4 years ago

“There are few businesses who are better than Light In The Box when it comes to responding to customer feedback. Light In The Box proves that your business’s response doesn’t need to be long-winded. Even a quick thanks goes a long way.”

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Posted 4 years ago

“Thank you for give me shirt, on very short time.The seller and mercheant are both good responsive.”

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Posted 4 years ago

“This is best online shopping website. Recommended”

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Posted 4 years ago

“Last month...I ordered a dress... Dress was awesome..Fast delivery...Good product...Easy process.. Recommended to every one..Please try once...It's great shopping experience with them...🤗”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews