Login
Start Free Trial Are you a business? Click Here

LightInTheBox Reviews

3.8 Rating 9,254 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,254 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
i want to give more then 5 stars! After ordering I realised I entered a that it is the same product as mention i am so happy with the produch
Helpful Report
Posted 4 years ago
I shoped from this company and iam full satisfied with the delivery and product.iam very happy with the shopping
Helpful Report
Posted 4 years ago
best of the best. and products are high quality.an d also price is low
Helpful Report
Posted 4 years ago
This really amazing e-commerce store that I have ever seen having amazing selling service I love to buy products from there it is fast in delivering and having quality products.
Helpful Report
Posted 4 years ago
This is a very good initiative which will be very useful in our future. We are very happy with this.
Helpful Report
Posted 4 years ago
Wow nice project ... good idea.... i like this ,,, 🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳
Helpful Report
Posted 4 years ago
love this book, thanks for delivering this books to me , it is full of experience that i never imagined before
Helpful Report
Posted 4 years ago
I order a pair of shoes and I got exactly what I ordered for with an even better quality.., I was In contact with the customer service until my goods arrival and they responded swiftly.
Helpful Report
Posted 4 years ago
Very good company. You can order. I was ordering and got the podcast very soon. Take love
Helpful Report
Posted 4 years ago
It was a great experience to use it. Good customer service with reasonable prices
Helpful Report
Posted 4 years ago
I am not used to shopping online it's my first time so I was a bit worried at first but I had a pretty good experience. Quality was amazing Shipping was also done on time I am gonna order again in future.
Helpful Report
Posted 4 years ago
I love it. very nice service i will recommended to my friends.
Helpful Report
Posted 4 years ago
I am happy with the dress and the deal I got from this company. I wanted a cute dress to my party and I got it on time. It is actually well and beautiful. I recommended this company for your shopping.
Helpful Report
Posted 4 years ago
Really good website lot of products in the website with good quality nice offers inside the app and good customer support
Helpful Report
Posted 4 years ago
I bought a faucet from them that I wanted to use after I finished remodeling my bathroom. Unfortunately, the faucet does not fit and I cannot use it. I have tried to submit ticket numbers and the staff has not been helpful at all. They are acting like I didn't buy it from them when the order is right in my account. I am trying to return this faucet as it was rather pricey and I cannot afford to eat the cost. Update: the company has reached out and is offering a full refund so I am waiting to hear back from them. They have been really helpful so far that I am willing to buy from them in the future.
Helpful Report
Posted 4 years ago
I bought a faucet from them that I wanted to use after I finished remodeling my bathroom. Unfortunately, the faucet does not fit and I cannot use it. I have tried to submit ticket numbers and the staff has not been helpful at all. They are acting like I didn't buy it from them when the order is right in my account. I am trying to return this faucet as it was rather pricey and I cannot afford to eat the cost. Update: the company has reached out and is offering a full refund so I am waiting to hear back from them. They have been really helpful so far that I am willing to buy from them in the future.
Helpful Report
Posted 4 years ago
Oneline sopping is very good. I love this. It verry helpfulness for us. This side is verry good.
Helpful Report
Posted 4 years ago
THIS IS NOT THE WIG THAT WAS PUCTURED...ARE YOU KIDDING ME YOU SCAMMERS, IM GOING TO POST THESE PICTURES ALL OVER THE INTERNET, I'M GOING TO REPORT YOU TO THE BETTER BUSINESS BUREAU...IM GOING TO REPORT YOU TO MY STATE ATTORNEY!......
LightInTheBox 5 star review on 2nd August 2021
Helpful Report
Posted 4 years ago
this company are very nice. I like this company. this companies be helpful company. I hope this company helping all men. thank you this company admin.
Helpful Report
Posted 4 years ago
Great service. I had a wonderful experience with them
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,254 reviews