LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best website ever, fast delivery and excellent service, dealing with customers is very good, Highly Recommended, I am grateful to these people for this wonderful experience, continue the great effort.”

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Posted 5 years ago

“This is of great importance there working system and there support that give areal and reliable answer and there working smothly sonhave agood with light in the box”

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Posted 5 years ago

“It's a good online shopping with fast delivery, great customer service and pocket friendly prices”

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Posted 5 years ago

“I love then,their support us attentious,the price,and timing are great, the quality too”

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Posted 5 years ago

“this site is legendry site i used many time and i really enjoyed i reccomended for all peaple”

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Posted 5 years ago

“Great Service this company .The product quality is also good and the delivery time is fast. I will continue to purchase from them. Thanks”

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Posted 5 years ago

“Great cheap and easy working too,their service is on time and satisfactory,thanks for your help.”

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Posted 5 years ago

“This is very best online shopping site there delivery time is so quick its very good and awesome site recommended to all of you”

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Posted 5 years ago

“My shopping experience with Light in The Box was absolutely pleasing. No delays, best products as shown, and reliable support system.”

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Posted 5 years ago

“This is very important and amazing things because this hopefully and sccfully ovn work”

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Posted 5 years ago

“Light in The Box has helped me to get the goods that I want! Really nice customer service!”

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Posted 5 years ago

“Light in The Box has helped me to get the goods that I want! Really nice customer service!”

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Posted 5 years ago

“Light in The Box has helped me to get the goods that I want! Really nice customer service!Thanks”

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Posted 5 years ago

“Excellent items,great quality and pricing.”

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Posted 5 years ago

“The item I received developed a problem on the seat pad but after contacting Lightinthebox they have promptly and satisfactory dealt with the issue.”

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Posted 5 years ago

“Always fast delivery. I like this website/app. My kids love clothes from it. Nothing to complain about. Always 100% professional people.”

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Posted 5 years ago

“I bought 2 wall murals ( very apprehensive!) very easy to paste as long as you follow instructions. I am honestly over the moon, so’s the wife!! Quite unique!”

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Posted 5 years ago

“Very Good Service,good selection and delivered on time.Thank You”

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Posted 5 years ago

“Having only worn the item once, it has already started to come apart in the vital area of the padded seat. I have had a prompt response from Lightinthebox who are dealing with my item.”

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Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I know it might be not easy for you to return the order. But I do really want to help you. So I had conducted new Ticket ID =24159674 in our ticket center and provide new solutions for your consideration. please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know if you would like to take one of the solutions. Thank you for your cooperation.

Posted 5 years ago

“Excellent service. Every teeshirt I bought are perfect and the fitting is good”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews