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LightInTheBox Reviews

3.8 Rating 9,199 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,199 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Wow nice project ... good idea.... i like this ,,, 🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳
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Posted 4 years ago
love this book, thanks for delivering this books to me , it is full of experience that i never imagined before
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Posted 4 years ago
I order a pair of shoes and I got exactly what I ordered for with an even better quality.., I was In contact with the customer service until my goods arrival and they responded swiftly.
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Posted 4 years ago
Very good company. You can order. I was ordering and got the podcast very soon. Take love
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Posted 4 years ago
It was a great experience to use it. Good customer service with reasonable prices
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Posted 4 years ago
I am not used to shopping online it's my first time so I was a bit worried at first but I had a pretty good experience. Quality was amazing Shipping was also done on time I am gonna order again in future.
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Posted 4 years ago
I love it. very nice service i will recommended to my friends.
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Posted 4 years ago
I am happy with the dress and the deal I got from this company. I wanted a cute dress to my party and I got it on time. It is actually well and beautiful. I recommended this company for your shopping.
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Posted 4 years ago
Really good website lot of products in the website with good quality nice offers inside the app and good customer support
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Posted 4 years ago
I bought a faucet from them that I wanted to use after I finished remodeling my bathroom. Unfortunately, the faucet does not fit and I cannot use it. I have tried to submit ticket numbers and the staff has not been helpful at all. They are acting like I didn't buy it from them when the order is right in my account. I am trying to return this faucet as it was rather pricey and I cannot afford to eat the cost. Update: the company has reached out and is offering a full refund so I am waiting to hear back from them. They have been really helpful so far that I am willing to buy from them in the future.
Helpful Report
Posted 4 years ago
I bought a faucet from them that I wanted to use after I finished remodeling my bathroom. Unfortunately, the faucet does not fit and I cannot use it. I have tried to submit ticket numbers and the staff has not been helpful at all. They are acting like I didn't buy it from them when the order is right in my account. I am trying to return this faucet as it was rather pricey and I cannot afford to eat the cost. Update: the company has reached out and is offering a full refund so I am waiting to hear back from them. They have been really helpful so far that I am willing to buy from them in the future.
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Posted 4 years ago
Oneline sopping is very good. I love this. It verry helpfulness for us. This side is verry good.
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Posted 4 years ago
THIS IS NOT THE WIG THAT WAS PUCTURED...ARE YOU KIDDING ME YOU SCAMMERS, IM GOING TO POST THESE PICTURES ALL OVER THE INTERNET, I'M GOING TO REPORT YOU TO THE BETTER BUSINESS BUREAU...IM GOING TO REPORT YOU TO MY STATE ATTORNEY!......
LightInTheBox 5 star review on 2nd August 2021
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Posted 4 years ago
this company are very nice. I like this company. this companies be helpful company. I hope this company helping all men. thank you this company admin.
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Posted 4 years ago
Great service. I had a wonderful experience with them
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Posted 4 years ago
This place are so amazing for online shopping I love that so much
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Posted 4 years ago
My experience with Light in the box is really awesome few days back i bought a hoodie and its quality was actually good which was offered to me at a very low cost ...So anyone who is planning to buy anything from them just go for it !!
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Posted 4 years ago
I have experienced shopping very well on this store I like it
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Posted 4 years ago
Superb Site Highly recommend site for online shopping ❤❤
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Posted 4 years ago
Yes happy just enjoy
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Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,199 reviews