LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I shop there very often, I am satisfied and I always have what I buy. The delivery is fast and the after sales service is impeccable. In short, I love it.”

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Posted 4 years ago

“this company is one of the best companies I have ever found. Their customer service is next level good, very fast delivery speed. recommended to all others.”

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Posted 4 years ago

“This is one of the best services I have ever encountered. highly recommended for everyone. Thank you.”

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Posted 4 years ago

“This is the best shopping site. The services are fast and good. The product quality is also good and the delivery time is fast.””

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Posted 4 years ago

“This is very good shopping company”

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Posted 4 years ago

“Had an amazing experience, my order came on time and it's quality was also really impressive.”

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Posted 4 years ago

“Very Good Customer Service. Price Are Cheap as never seen on other websites. the very trusted website which has fast delivery and very good customer services. I am very happy to buy products from this website and recommended to everyone buy from this website.”

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Posted 4 years ago

“I like the stuff and designs a i recieve 100% orignal product thanks. i will shop again and Definitely share your website to my fRiends and family...”

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Posted 4 years ago

“Awesome site for online shopping.”

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Posted 4 years ago

“Very good great online shopping store best company fast service honestly store good product”

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Posted 4 years ago

“I am quite satisfied with their service. They are extremely accommodating and cooperative. With the least amount of fuss. I will continue to purchase from them. Thanks”

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Posted 4 years ago

“A very good organization. The prices of their products are much lower. Customer service refund service is unusually beautiful. I am really satisfied with all their services.”

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Posted 4 years ago

“Wow that's great experience to .io .... Thanks a lot for new gain experience...”

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Posted 4 years ago

“I had a pleasant experience shopping with them, love the quality of their items and the customer service is top notch.”

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Posted 4 years ago

“This ecommerce shop provides differents products for all family, for delivery just in time the merchandise in China is a good quality.”

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Posted 4 years ago

“i want to give more then 5 stars! After ordering I realised I entered a that it is the same product as mention i am so happy with the produch”

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Posted 4 years ago

“I shoped from this company and iam full satisfied with the delivery and product.iam very happy with the shopping”

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Posted 4 years ago

“best of the best. and products are high quality.an d also price is low”

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Posted 4 years ago

“This really amazing e-commerce store that I have ever seen having amazing selling service I love to buy products from there it is fast in delivering and having quality products.”

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Posted 4 years ago

“This is a very good initiative which will be very useful in our future. We are very happy with this.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews