LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,285 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“The order was quick in arriving. The t shirts have had an excellent response from the public and friends. I couldn't be happier with these shirts.”

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Posted 5 years ago

“thanks you,i very happy”

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Posted 5 years ago

“DO NOT USE THIS COMPANY I ORDERED 2 DRESSES THE WORST QUALITY EVER. THEY TELL YOU TO SEND PHOTOS TO PROVE THE QUALITY!!!!! AFTER COUNTLESS EMAILS TO THEM THEY REPLY AUTOMATED ONES INSTRUCTING YOU TO CLICK ON LINKS THAT DON'T EXIST. IT COST £20 TO POST THEM TO "CHINA" AND THEY NOW SAY MY FILE IS CLOSED AND TO REAPPLY FOR REFUND. THEY ARE A SCAM AND SHOULD BE CLOSED DOWN”

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Posted 5 years ago

“Bought 2 pairs of shoes for my daughter's, perfect fit quick delivery”

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Posted 5 years ago

“very happy with my purchase and very quick delivery will certainly shop with them again”

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Posted 5 years ago

“Avoid this company at all costs! I know I should have read the small print, but I got caught out. The item I ordered was too small. Customer services then told me that that was because they give Chinese sizes on the website and I would be a large in that sizing. I would have to pay postage to return the item to China - which they said wouldn't be worth the cost, so they would refund me 10% of the cost. Is such appalling practice even legal in the UK?”

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Posted 5 years ago

“Very good and prompt service. Lovely boots...”

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Posted 5 years ago

“Easy to order delivery very quick goods were lovely”

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Posted 5 years ago

“Thank you for the goods I have bought from you as they are of a very good quality and definitely are value for money. I have a few things on my favourite list that I will be getting in the near future.”

LightInTheBox 5 star review on 21st April 2021

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Posted 5 years ago

“Delivered faster than expected , product was as expected and will be looking to order more products from LightInTheBox”

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Posted 5 years ago

“Never every use this company. The clothes are Chinese rubbish and tiny sizes. When you want to send them back you are told you need to post them to China at your own expense which costs a fortune! They should be banned from the internet!”

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Posted 5 years ago

“Amazing”

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Posted 5 years ago

“LightInTheBox has a special range of good, especially clothes, which are hard to find anywhere else and are priced reasonably.”

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Posted 5 years ago

“Great customer support, lots of unique things available for purchase too”

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Posted 5 years ago

“very easy to use site ,products are off good quality.The delivery is reasonably quick. The products are very up to date for the whole family .”

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Posted 5 years ago

“Very happy with the service”

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Posted 5 years ago

“Excellent quality, excellent price, excellent service”

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Posted 5 years ago

“Really great shoes. Beautifully presented and flawless. Fast delivery too.”

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Posted 5 years ago

“Perfect brilliant”

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Posted 5 years ago

“Fantastic shoes good delivery”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,285 reviews