LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No you novice, no tags, no return slip, no addresses, 4 sizes too small, cannot find how to return,US Postal Service said I would pay $20 min for shipping and may not ever get a credit. Would have no dress and fees and cost I paid! This is a rip off. They took approx.$200 and I have a rag I cannot wear. DO NOT BUY from Lightinthebox”

Helpful Report

Posted 5 years ago

“No ticket on dress, no returns label. Badly made, impossible to wear. Can’t return. No customer service. Additionally, no invoice.”

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Posted 5 years ago

“Worst products.”

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Posted 5 years ago

“As a committed cat-lover, I find that the collection in LightInTheBox is almost too good to be true - so comprehensive that making a final choice before ordering is a phenomenally difficult task! As someone who always, without exception, wears feline tops, I thoroughly recommend LightInTheBox for the best collection ever. I'll be back!”

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Posted 5 years ago

“Item very good could have been bigger 4x instead of 3x but that's the largest they had probably had a run or sold out on the larger size purchased one a month or so ago and sizes went to 5x went on to the same shirt but only went to 3x largest size very good very pleased”

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Posted 5 years ago

“i have ordered many things from lightinthebox and every one has been exellent i would recomend this website to anybody i have never had to send anything back ever all the items i have ordered ,have been exactly as the photographs shown i am very happy to know whatever i order i will like even the sizes have been exactly right thank you lightinthebox jennifer B”

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Posted 5 years ago

“I've had a few orders now and I'm very happy with the quality the only thing letting it down is how long I have to wait for it but other than that all good and I will keep coming back.”

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Posted 5 years ago

“I have ordered several of these items and find they are good quality i fix them to a piece of wood and use them as a back drop like in the theatre with these times i am able to hang them in my carport and make the place look good as a place to eat or drink excellent quality and dont be put off by the charges”

LightInTheBox 5 star review on 27th April 2021

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Posted 5 years ago

“Very Good and all your orders made my family happier ecspecially my husband. Thank you Eve”

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Posted 5 years ago

“My son loves his presents and i love the price.”

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Posted 5 years ago

“Brilliant graphics . Material light and airy. Grandson ver pleased. Have ordered another different shirt.”

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Posted 5 years ago

“Im happy customer”

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Posted 5 years ago

“Really pleased with the cover. The colour, fit and feel is just perfect. Arrived in good time.”

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Posted 5 years ago

“Great service, great app - easy to navigate and find what you want and some fantastic deals. managed to get exactly what I was looking for and the quality was way better than what I was expecting. Excellent!”

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Posted 5 years ago

“Good quality at good prices Quick delivery!”

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Posted 5 years ago

“Bought as present for my dad he has been using it daily loves it bonus as just fits nice in his pocket”

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Posted 5 years ago

“Good service ,the jumpsuits is a good quality but a bit see through i really love it . It's nice in color too . I wish I didn't have to wait for the shipping of my other order for so long and additional fees”

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Posted 5 years ago

“Delighted with this soft fluffy top Arrived quickly”

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Posted 5 years ago

“Thank you so much for my lovely dress, which if anything was better than the picture. It was delivered on time and LightinTheBox has been excellent.”

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Posted 5 years ago

“Good delivery time. High quality product. Great communication from start to end. Will shop from here again.”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews